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View transcription of a call
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Important: The feature will be released soon. |
How to enable
Real-time transcription of calls is available only if the below conditions are met:
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| Note |
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Note: The data that can be displayed in Comments is limited to 32 KB (around 32000 characters) according to Salesforce regulations. If the transcription exceeds this limit, the transcription is cut. You can find the full text of the transcription in Related -> Files (see step 4 below). |
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