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Feature codes are useful for IP phone users and web users as they provide such features as call recording, call intrusion, switch active device during a call and many others. They are also helpful for analog phone users as they allow performing call transfers, set up user status, call forwarding etc. Feature codes can be changed, on this page you can find the default settings with examples. Pre answer services allow users to interact with the system in case the dialed extension cannot answer a call right away. WMS Version: 5.0X / 4.0X Updated: April 2019 Permalink: https://wildix.atlassian.net/wiki/x/wRnOAQ |
Table of Contents
Go to WMS -> Dialplan -> Feature Codes to access all the feature codes described in the Guide.
Table of Contents
Preferences
Prefix
You can enter the prefix which is automatically prepended to all feature and service codes, e.g. "*".
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Note: it is also possible to dial *5 on one of the devices registered to your account to continue the conversation from that device, see Continuity service code in 30284212 Services section of this Guide. |
Services
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Default code: 82
Description: Dial by name feature allows you to enter a part of a Colleague's name or surname for the search.
This feature is also available via Dialplan application “Dial by name”. Users can record their names via Service code 30284212 Voicemail 81 (call 81, press 0 for mailbox options, then press 3 to record your name)
Usage:
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Note: if a general prefix is set on the Feature Codes page, make sure you put it before the “Call group” feature code 79 to pick up the call. E.g. if the general prefix is * you can pick up the call with *88**79*10 or *88**7910, where “10” is the call group ID. |
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Note: "Call group" Feature Code on old systems is 59. |
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Pick up a ringing call of a call group:
Call group management
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How to enable external users to participate in the audio conference (not WebRTC-based): Dialplan applications User Guide (see Dialplan application Play sound and wait for digits). How to create conference rooms via Dialplan: Dialplan applications User Guide (see Dialplan application Conference). |
Echo
Default code: 76
Description: Code to generate a call with the echo on the audio
Usage: Call 76 to make an audio test.
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When a user is unavailable, the following pre answer service is available:
- Voicemail
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