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Info

On this page, you can find detailed description of the x-hoppers: Agents Stats Liveboard in x-bees which provides information about x-hoppers usage.

Created: November December 2023

Permalink: https://wildix.atlassian.net/wiki/x/AYBkEw


Table of Contents

Introduction 

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  • Time range

    Note

    Note: The default time range is 2 weeks.


  • Agent name
  • Conference ID 


View Stores Stats

It is also possible to view statistics per each separate store, see the least and most active stores etc. To switch to the stats per store, click on the Stores Stats tab:

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The report displays the number of active users, average and total talk time per store on different dates:

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To switch to a different display of data (e.g. daily, weekly, monthly, etc.), click on the three dots next to the Date header (1) and choose the preferred parameter (2):

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