Page Comparison

...

Info

HWaaS - Hardware as a Service.

Download Wildix HWaaS Agreement: https://drive.google.com/drive/u/1/folders/1a_bTcHIZrxz-ERSkW5vupAma6TA92F4_

Created: June 2020

Updated: July 2022

Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/nIBtBQAPOAQ

Table of Contents

Wildix is the first Unified Communication Vendor to offer a complete range of hardware and software products as a Service. Moreover, thanks to the Wildix HWaaS formula, your customers can enjoy a fully guaranteed system and the latest products that are always updated. Read more about HWaaS.

...

Download the agreement and ask your customer to fill it out and sign
Send an email to your Area manager and attach the agreement signed by your customer
Access WMP
Go to the tab Customers and select your customer's company
Click on three dots on the right-hand side from your customer

Image Added
Click Devices
Click Order HWaaS

Image Added
Select the Duration (One month/ One year/ Five years)
Select the PBX (in case you have several PBXs, select the correct one from the drop-down list)
Image Added
Follow the usual procedure to place an order: add the products to the cart
When you are ready to place your order, first, click Save & Recalculate to apply quantitative discount if it is applicable, then click Checkout

Image Added
After the checkout you can check the status of your order in the tab Orders

Note

Note: For some items, you can observe negative stock quantity. This means, there are more reserved items than the total quantity currently available in the stock. For example, the current stock is 0 and an order for 186 MonoLED Headsets is placed. This results in a negative stock of 186 pcs.

Image Added

For more information on how to place an order and to check the status of your order, see the video starting from 4:55:

easy-html-macro
<iframe src="https://fast.wistia.com/embed/medias/vpvdep1bwe" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe>

...

Go to the tab Customers and select your customer's company
Click on three dots on the right-hand side from your customer
Click Devices
Select one or multiple devices and click Convert to HWaaS

Image Added
To confirm the conversion, click Agree

Image Added
The converted devices are displayed in Devices within 10 minutes

Image Added

What happens if Partner has overdue invoice payments?

...

Note

Notes:

Automatic HWaaS transfer is possible only between PBXs that have the same subscription length and the same expiration. Otherwise, a Customer Care ticket should be submitted.
Automatic HWaaS transfer to a PBX with LifeTime subscription is not possible.
You can arrange transfer to another PBX, regardless of which End User or Reseller it belongs to.

Html

Macrosuite divider macro

dividerType	text
dividerWidth	70
emoji	{"id":"smile","name":"Smiling Face with Open Mouth and Smiling Eyes","short_names":["smile"],"colons":":smile:","emoticons":["C:","c:",":D",":-D"],"unified":"1f604","skin":null,"native":"😄"}
textColor	#000000
dividerWeight	2
labelPosition	middle
textAlignment	center
iconColor	#0052CC
fontSize	medium
text	Not finding the help you need? Join the Facebook group to ask a question!
emojiEnabled	false
dividerColor	#DFE1E6
dividerIcon	bootstrap/CloudsFill

Button macro

buttonText	Facebook
isButtonShadowOn	true
emoji	{"id":"smile","name":"Smiling Face with Open Mouth and Smiling Eyes","short_names":["smile"],"colons":":smile:","emoticons":["C:","c:",":D",":-D"],"unified":"1f604","skin":null,"native":"😄"}
buttonBorderColor	#4267b2ff
buttonColor	#4267b2ff
buttonNewTab	false
buttonFontColor	#ffffff
buttonSize	medium
buttonIconColor	#ffffff
buttonWidthDetection	46
buttonHoverColor	#ffffff
buttonIcon	font-awesome/FacebookSquare
buttonType	icon_left
buttonLink	{"link":"https://www.facebook.com/groups/wildixtechwizards","source":"direct"}
buttonNewLink
buttonRadius	3
buttonShadow	0
id	228
emojiEnabled	false
buttonWidth	20

Versions Compared

Old Version 12

New Version 13

Key

What happens if Partner has overdue invoice payments?