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Info

This Document contains documents for CLASSOUND Activation Requests.

Created: April 2020

Updated: May 2022

Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/TYFEBrxfOAQ


Table of Contents

Introduction

...

  1. Go to WMP -> Customers/ Resellers
  2. Select your customer/ reseller and click Options button (three dots) 
  3. Select CLASSOUND DIDs 

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  4. Click + to activate CLASSOUND service 

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  5. Confirm that you read Terms and Conditions, select a PBX you want to activate the service on and choose one of the options:

    • Outbound calls - use existing phone numbers for outbound calls
    • New DIDs - order new numbers for inbound and outbound calls
    • New Free Phone - order new free phone (toll-free) numbers for inbound and outbound calls
    • Full DIDs Porting - port existing numbers to  for inbound and outbound calls

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Outbound calls 

To use existing numbers for performing outbound calls:

  • Specify the numbers in international format
  • Click Confirm Order to submit the request

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New DIDs or New Free Phones

...

  • Fill in the following information:
    • First and Last Names
    • Company Name and Address
    • Select the Region of DID
  • Click Move to next step to proceed with your request

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  • At this stage, fill in the information and upload all the required doc depending on your region
  • Click Confirm Order to submit the request

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Full DIDs Porting

To order full DIDs porting:

  • Fill in the following information:
    • First and Last Names
    • Company Name and Address
  • Click Move to next step to proceed with your request

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  • Specify the numbers to be ported in international format, the date of preferred porting and attach the signed LOA related to your country and invoice
  • Click Confirm Order

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After the procedure is completed, the list with all DIDs belonging to the specific customer/ reseller is displayed showing Price, Status and DID activation date:

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