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Use Company Cloud Storage for Backups

With In this improvement, you can make use of your company's release, we are introducing the option to use company cloud storage for storing backups. By activating this feature, you can set your company's cloud storage for securely storing backups, ensuring your data is not only protected but also easily accessible when needed backups. These changes are part of our commitment to reducing the load on our PBX storage and improving data reliability.

Documentation: Custom config parameters List.

In the upcoming releases, we are keeping to implement a strategic shift in our data storage approach. Here's why and what we're doing:

Why?

  • Change in Long-Term Storage Policy

  • Improve Reliability and Disaster Recovery

  • Prepare for Analytics and AI Features

What?

  • Call Recordings: In case you have set up an integration to pull out recordings, you have one of the following options:

    • API for Retrieving Recordings: Users can access their recordings through the API endpoint: GET /api/v1/pbx/recordings

    • 7 Day Local Copy: A local copy of the recordings will still be retained for seven days

  • Backups: Implemented within the current release

  • Voicemails and Faxes: Will be implemented in the upcoming releases

Where?

  • Cloud PBXs: Will be enabled by default

  • Hardware/ Virtual Machine PBXs: optional

When?

  • Default Implementation: After upgrading to WMS 6.05.

  • Beta Release: Expected on November 10, 2023.

  • Stable Release: Estimated on February 1, 2024.

Download Files via DifferentAuth Types

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Note

Important: CDR-View 1.0 is going End Of Life on December 31, 2024.

Rotation policy for Cloud Analytics

By default, 3 months of data storage is included. To store data in Cloud Analytics for a longer period of time, you need to order Storage licenses.

Period*

Conditions

3 months

Included in the license

1 year

1 storage license ordered

2 years

2 storage licenses ordered

4 years

3 storage licenses ordered

8 years

4 storage licenses ordered

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