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| scope | current |
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| template-id | 0fa09813-8b86-460a-aa1d-ef450a80e9ce |
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| add-on | Scroll PDF Exporter |
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This step-by-step guide leads you through the process of activation of the Departments tree feature and building a multilevel hierarchy of Departments. Created: January 2022 Updated: July 2022October 2023 Permalink: https://wildix.atlassian.net/wiki/x/fh-OAQ |
Introduction
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Notes: - If user’s Department field in WMS is empty, Group name is automatically used as Department. This doesn’t apply to imported users, their Department fields remain empty.
- It may take up to 10 minutes for the changes to apply and get displayed in Collaboration.
- Users that have no Department data are added to the Other section on the Colleagues tab.
- If the Department name contains “/” it should be replaced with another character. If required, you can change the default separator: Change the default separator (optional)
- It is recommended to replace long names with shorter ones.
- By default, the Colleagues tab displays only users added to the roster. To have all users displayed, follow the instructions in point 3. Display all PBX users (optional) of this guide.
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Starting from WMS 6.04.20231012.1, it is possible to add a user to multiple departments. For this, enter the necessary department names, separated by commas in the Department field:
2. Change the default separator for Departments tree (optional)
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