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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud).

Created: June 2018

Updated: December 2020

Permalink: https://confluence.wildix.com/x/twM8AQ

Useful links:

Table of Contents

Other documents related to WMP (Wildix Management Portal):

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  1. Choose the platform: Hardware, Virtual, Cloud
  2. Choose the recurrent payment cycle: Monthly / Yearly / 5 years / Lifetime (lifetime is not available for Cloud)
  3. Choose the number of users of each Profile: Basic / Essential / Business / Premium/ Wizyconf/ Wizywebinar/ Service
Note

Note: you first select the period of time and then the number of users, this means you cannot select different recurrent payment periods for different types of user profiles, e.g. if the recurrent period is 1 year, it means the users of all types (Basic, Business, Premium) are added for 1 year. You can increase the number of users any time (add more users of any type).

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Details on each user profile: https://www.wildix.com/licensing/.

Per User licensing is available for any PBX type:

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  • Connect to WMP using your credentials

  • Go to Customers tab; to create a new PBX, you first need to add a customer (if it does not exist yet); click Add:


  • Create a new customer (company): fill in the fields and click Save:


  • You need to create at least one contact: fill in the fields and click Add(License field is optional):


  • Now you can proceed with adding a new PBX: go to PBXs tab:

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade 

  • Copy PBX key from WMP:

    Note

    Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).


    • go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit

    • click the Copy icon (Copy PBX key to clipboard):

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  • Basic:
    • unattended phones
    • fax machines
    • door phones
    • hotel rooms
    • users who need only telephony features without chat and presence
  • Essential:
    • users who need access to Collaboration
    • users who need access to Wildix mobile apps
    • users who need presence and chat features on supported Wildix devices
  • Business:
    • users who need to be able to create Wizyconf conference rooms in Collaboration (everyone can participate in video conferences, but only users with at least a Business license can create new rooms) 
    • users who need to be contacted via Kite
    • users who use WebAPI and TAPI integrations
  • Premium:
    • one license per system is enough for WBI services (2 hours of service per one license). Note: For Voicemail Transcription to email, one license is necessary for each user who needs access to it (starting from WMS v. 4.03.44842.05)
    • one license is enough for Fias and ESPA monitor integrations
    • one license is necessary for each user who needs access to CDR-View
    • one license is necessary for each user who needs access to Contact center feature in Collaboration (interactive queues)
    • one license is necessary fro each user who needs to manage Call groups (dynamically add or delete members) via WebAPI Wallboard
  • Wizyconf : (one license per for each Wizyconf Hardware conference station):
    • a Wizyconf hardware station must be assigned to a dummy (virtual) user of the system and this user must be assigned a Wizyconf license to be able to participate in video conferences
  • Wizywebinar:
    • one license for each user who needs to have access to Wizywebinar platform
  • Service: (free of charge, doesn't support SIP registration, any login permissions (Collaboration/ WMS)
    • park orbits 
    • virtual users created for call forwarding purposes (without login to Collaboration/ any device) in Dialplan
    • virtual users used for Identities feature (without login to Collaboration/ any device) to replace a real user's number

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Warning

Limitation for 3.88 PBXs: chat history is not moved!

Enable SSH port on Cloud PBXs (optional) 
Anchor
Sshport
Sshport

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

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