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This Document contains documents for CLASSOUND Activation Requests. Created: April 2020 Updated: November 2020January 2021 Permalink: https://confluence.wildix.com/x/TYFEB |
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DIDs ordering/ porting can be managed via WMP. There you can add new activation/ porting requests, track the progress of already submitted ordering/ porting requests and view the list of ordered/ ported DIDs. Additionally, you are automatically updated via email about activation/ DIDs porting status.
Time frame for DIDs ordering/ porting:
- New DIDs ordering - up to 3 days
- Full porting: incoming DIDs - 2+ weeks; outgoing DIDs - up to 2 days
- Only outgoing DIDs porting - up to 2 days
To add new DIDs:
- Go to WMP -> Customers
- Select your customer and click Options button (three dots)
- Select CLASSOUND DIDs
- Click + to add DIDs and activate CLASSOUND service -> follow the steps for activation
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Follow this link: https://www.wildix.com/classoundform