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Info
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This document describes Wildix Management Portal Dashboards.

Updated:   February September 2021

Permalink: https://confluence.wildix.com/x/ooC5Aw

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The brand new dashboards are available in the Portal (home page):

  • MRR

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  • : each Partner will be able to see their Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement
  • Reports: each Partner will be able to see separate reports on LifeTime PBXs, Licenses Overusage, CLASSOUND Orders, Serial/ DID finder
  • Wildix Grand Prix

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  • : each Partner will be able to see their overall position in the global Wildix Grand Prix as well as rankings by country (see examples below)
  • CLASSOUND

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  • : each Partner will be able to see statistic reports of incoming and outgoing CLASSOUND calls including DIDs, duration, costs etc (see examples below)

MRR Dashboard

The dashboard displays Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement:

The following showings are available:

  • 1 -

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  • the

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  • MRR Goal for the current year
  • 2 - separate HWaaS, License and CLASSOUND rates
  • 3 -

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  • Threshold goal 

How-to:

  • View the

    information with clarifications about calculationsClick

    detailed calculations: click on the Data tab to open the report

Here you can see the calculation of HWaaS, License, CLASSOUND services, as well as the Total and MRR Goal (the detailed interpretation of MRR Goal is present on MRR Billing tab).

  • View the details for each license and its contribution to MRR

    Goal 

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  • Goal: click on the MRR Billing tab to open the report

Here you can see what exactly formed MRR Goal, documents/ licenses/ services for each Reseller/ End customer and the expiration dates. Additionally, you can filter the data by a particular Reseller/ End customer, document, or license type, as well as PBX.


  • View the

    View the MRR graphs by Reseller/ User/ Licences by Duration/ Group

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  • : click on the Sales BI tab to open the report

You can filter the data by a specific period, Reseller/ User or Serial Number and Type of Service.


Reports Dashboard

  • View LifeTime PBXs: click on the LifeTime PBXs tab to open the report

Here you can track the total amount of LifeTime PBXs for each Reseller/ End User and see the support fee. 



  • View the exact number of purchased and used licenses

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  • : click on the Licences Overusage tab to open the report

Here you can see the exact number of purchased and overused licences for each Reseller/ End User/ a particular PBX.


  • View status of CLASSOUND DIDs orders: click on the CLASSOUND Orders tab to open the report

You can check statuses of CLASSOUND orders made starting from February 01 2021, including Order/ Porting Date, DIDs and their types. 


  • View device/ service/CLASSOUND DIDs by Reseller/ End User

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  • : click on the Serial/DID finder tab to open the report

Here you can find device/ service/ DIDs for each Reseller/ End-User/ a particular PBX. Also, you can check PBX statuses. By default, only Active PBXs are shown, but you can search terminated ones as well (just select another value). In addition, you can view the current PBX WMS version as well as the information for the particular DID.

  • View old PerService PBXs by Reseller/ End-User

Click on the PerService PBXs tab to open the report

Here you can track old PerService PBXs for each Reseller/ End User. By default, only Active PBXs are shown; Inactive means no activities since April 01, 2020. The report also provides the conversion progress graph and the combined table that contains all PBXs, converted from both PerService and LifeTime.

  • View old LifeTime PBXs by Reseller/ End-User

Click on the LifeTime PBXs tab to open the report

Here you can track old LifeTime PBXs for each Reseller/ End User. By default, only Active PBXs are shown; Inactive means no activities since April 01, 2020. The report also provides the conversion progress graph and the combined table that contains all PBXs, converted from both PerService and LifeTime.

  • View status of CLASSOUND DIDs orders

Click on the CLASSOUND Orders tab to open the report

You can check statuses of CLASSOUND orders made starting from February 01 2021, including Order/ Porting Date, DIDs and their types.


  • Export data

You can export all the mentioned above reports:

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By default, the dashboard shows your overall position the Winners of the Wildix Grand Prix and the top-ten partners in the global Wildix Grand Prix and the current year.



How-to:

  • See your position in your own country's ranking

    : click on the

Click on the Partner Engagement tab to open the report. Select the flag of your country (click again to go back to the default view):


  • See the information based on Yearly/ Quarterly/ Monthly MRR: click on the corresponding button on the bottom of the page to switch: 



  • View the information for previous years: click on the year on the bottom of the page to switch:

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  • View the information based on MRR type (CLASSOUND, HWaaS, License): click click on Ranking Service on the bottom of the page to switch:

CLASSOUND Dashboard

The dashboard shows the detailed statistics of incoming and outgoing CLASSOUND calls. More information about the service: How to configure and use CLASSOUND.

How-to:

  • View statistics of calls:

    click

    click on Stats of calls tab to open the report

The following showings are available:

  • 1 - outgoing calls: grouped by User, PBX, extension or Country, including the total amount of calls/ call duration / cost
  • 2 - incoming calls: grouped by User, PBX, DID, including the total amount of calls/ call duration


  • View the full list of calls:

    click

    click on List of calls tab to open the report

The following showings are available:

  • 1 - outgoing calls: grouped by User, including date and time/ DID used for outgoing calls, called numbers and countries/

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  • the total amount of calls/ call duration/ cost
  • 2 - incoming calls: grouped by User, including date and time/ DID used for incoming calls, calling numbers/ the total amount of calls/ call duration /
  • Export data

You can export all the mentioned above reports:

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