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Info

Take the steps described in this Guide to upgrade Wizyconf PTZ camera in order to enable / disable the audio-tracking function.

Created: June 2020

Permalink:   https://confluence.wildix.com/x/P4GEB

Table of Contents

Requirements

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  1. Run WildixCameraUpgrader.exe application:


  2. Connect the PTZ camera to the USB 3.0 port on your computer/ laptop

    Warning

    Important: use your PC's or laptop's USB port. Do not use any USB hubs or extenders!


  3. Wait til the application detects the PTZ camera:



  4. Download the firmware Wildix_PTZcam_firmware_v3.1.68.db and click Select File to upload it: 



  5. Click Upgrade button and confirm the upgrade procedure by clicking Yes:


  6. Wait til the application upgrades the PTZ camera

    Warning

    Important: the procedure can take up to 20 minutes. Do not disconnect the camera during the upgrade procedure. It can harm your camera!


  7. When the upgrade is completed, a popup window with a success message is displayed: 


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