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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud).

DateCreated: June 2018

Updated: February November 2020


Permalink: https://confluence.wildix.com/x/twM8AQ

Useful links:

Toc

Other documents related to WMP (Wildix Management Portal):

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Details on each user profile: https://www.wildix.com/licensing/.

Per User licensing is available for any PBX type:

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    • Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware

    • Region (only for Cloud PBX): select the datacenter region

    • Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com

    • Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)

    • PBX-BASIC / UC-Essential / UC-Business / UC-Premium / UC-Wizyconf / PBX-Service: add the number of users of each profile (more about each profile: https://www.wildix.com/licensing/)

    • Storage size (only for Cloud PBX): increase Cloud instance storage size. Refer to this chapter for more details


Note

If you made a mistake during the system activation, please contact immediately your Area Manager. Issue must be reported within 1 (one) business day.

  • Click Add and then Ok to  Save 

  • To confirm the subscription fee, tick off ; your PBX has been added:

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Note

For Virtual PBX: before proceeding, follow the guide to deploy PBX image:

For Cloud PBX: wait for approximately 3 minutes before proceeding. Your PBX will be activated. 

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade 

  • Copy PBX key from WMP:

    Note

    Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).


    • go to Customers tab, select your company, then select the PBX that you have created (Step 1)

    • click the Copy icon (Copy PBX key to clipboard):

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For more details, please refer to the page https://www.wildix.com/licensing/.

Upgrade instruction in case of WMS network

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In case you are using WMS Network Sharing of licenses (described in chapter Share Per User Licenses between PBXs over WMS Network), the number of licenses will be counted only on the "Server" PBX in the WMS network. 

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Note

Currently not all restrictions for each license type are fully implemented. Full implementation of restrictions, as well as hard enforcement of licensing is planned in March 2020.

You can assign the correct type of license to each user in WMS -> Users:

  1. Select one or multiple users and click Edit

  2. Scroll down to the field License type and select the type of the License type from the drop-down list:


  3. Click Ok to apply the changes

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  1. Go to WMP -> Customers
  2. Select your company and customer
  3. Select the PBX -> click Edit
  4. Add/ remove the number of users of a required profile
  5. Click Save and Ok to confirm the operation
Note

If you need an upgrade/ downgrade of the existing licenses: any any upgrade or downgrade has to be done through the Portal by the Partner only. There  There will be no money back for the prepaid licenses. 


Note

Licenses will be automatically renewed and invoiced on the last day of their expiration term. 

We recommend to carry out all of the license changes 2 days before the license expiration date.

IMPORTANT: No license decrease can be done on the last day of the month!

But licenses can be removed at any moment with no money back for prepaid ones.


Note

If the Partner has made a mistake during the system activation, please report it to your Area Manager within 1 (one) business day, include the following details:

  1. partner’s name
  2. customer’s PBX S/N
  3. quantity and type of licenses that should be on the PBX

IMPORTANT: Partners should not change anything by themselves! Only report a mistake to the account manager.


Change the term of the license

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Create a new Cloud PBX as described in chapter Add a new Per User PBX on WMP.

Step 2 - Run the script on old PBX to move all the data 

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You will be prompted to enter the password of your new cloud PBX. During the script execution you will be prompted to confirm, which data you would like to be moved. As soon as the script finishes its execution, the data will be moved and you will be able to access the Cloud PBX using the password of your old PBX. 

Enable SSH port on Cloud PBXs (optional) 
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Sshport
Sshport

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

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