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Choose your app

In setting up a sync connection, you first choose the app that contains the contacts data you need to be synced with Wildix. Choose it from the list, or by using the search bar.

After you select Wildix, you immediately proceed to select the second app.

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Let's choose Freshdesk as an example.  

Log in to your apps

In order to use PieSync, you need to have registered accounts with both Wildix and the app you selected. At this point, you'll need to connect PieSync to them so it can fetch the contacts data configuration. You do this for both apps. If it is the first time using PieSync, you will need to authorize both Wildix and another app, one after the other.

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If you have previously set up a connection with any of these apps, you can choose to re-purpose that authorization. Of course, you can also choose to login to your apps with a separate account too.

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If it's your first login, you should log in to your Wildix account using nex info:

• Subdomain — Your PBX name 
• Username — Collaboration extension number or username to account with permission to use Phonebooks
• Password — Password for that account

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After you logged in, you should specify Wildix Phonebook to sync. 

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Configure your sync

A two-way sync is made up by at least two rules

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