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Info

This Document contains documents for CLASSOUND Activation Requests.

Created: April 2020

Updated: April May 2022

Permalink: https://confluence.wildix.com/x/TYFEB

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Warning

Important:

  • Only Wildix Partners can place CLASSOUND order requests

  • The End Customer/ Reseller should have at least 1 contact in WMP -> Customers/ Resellers -> Contacts. Otherwise, the CLASSOUND request cannot be submitted

    When the contact is added, it may take up to 24 hours before it is synced and you can proceed with the order. 

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To submit your CLASSOUND request:

  1. Go to WMP -> Customers/ Resellers
  2. Select your customer/ reseller and click click Options button (three dots) 

  3. Select CLASSOUND DIDs 


  4. Click + to activate CLASSOUND service 


  5. Confirm that you read Terms and Conditions, select a PBX you want to activate the service on and choose one of the options:

    • Outbound calls - use existing phone numbers for outbound calls
    • New DIDs - order new numbers for inbound and outbound calls
    • New Free Phone - order new free phone (toll-free) numbers for inbound and outbound calls
    • Full DIDs Porting - port existing numbers to  for inbound and outbound calls


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After the procedure is completed, the list with all DIDs belonging to the specific customer/ reseller is displayed showing Price, Status and DID activation date:

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