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Info

Fax Server application allows you to send and receive faxes and SMS messages via Wildix Collaboration, to use Fax2Mail, Mail2Fax and Mail2SMS services.

Updated: May 2018

Permalink: https://confluence.wildix.com/x/2wCIAQ

Table of Contents

Prerequisites

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Consult Dialplan applications Guide, Fax to email and Detect fax chapters.

Fax/ SMS sending

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Note: To reply to SMS, you can use #extension feature that allows sending a message directly to the user. This might be helpful when you send SMS to the GSM SIM number, but want it to be delivered directly.

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  • When replying to SMS, indicate "#extension of the user" in the message body. For example: #360 hi dear friend...
  • The user receives the message as Post-It in Collaboration:

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Send Fax/ SMS from Collaboration

Users can send faxes and SMS to one or multiple numbers.Send Fax/ SMS from Collaboration

Users can send Post-It messages in the form of SMS.

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It is possible to send SMS via CURL request using third-party service. For more information, please refer to the document FAX/SMS server 

Replying SMS 

Warning

Replying to an SMS is only possible with W01GSM gateway and is not possible in case SMS was sent via HTTP request. Note that CURL SMS sending has priority over W01GSM gateway, in case both modes are configured. If SMS was sent via HTTP request, there is no possibility for a recipient to reply.

For SMS sent via W01GMS only: when recipient replies to an SMS, it is possible to route the inbound SMS back to the original sender. 

How-to:

  • When replying to SMS, prepend #extension to the message body. For example, to have the inbound SMS delivered to the user 360, write: #360 hello
  • The user receives the message as Post-It in Collaboration:

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Appendix: Analog fax machine

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