Page Comparison

<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

...

 <div class="lang-box-pdf">
	<div>
		<div class="google-lang">
			<div id="google_translate_element">
			</div>
			<script type="text/javascript">
					function googleTranslateElementInit() {
						new google.translate.TranslateElement({pageLanguage: 'en', includedLanguages: 'de,es,fr,it,nl', autoDisplay: false}, 'google_translate_element');
						}
			</script>
			<script type="text/javascript" src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script>
		</div>
		
		<div class="pdf-button">
			<a href="https://confluence.wildix.com/spaces/flyingpdf/pdfpageexport.action?pageId=44695645" alt="Convert to .pdf" title="Convert to .pdf"><img src="https://confluence.wildix.com/download/attachments/14549012/pdf-button-download-wildix-documentation.png"></a>
		</div>
	</div>
</div>

...

Link to the application

...

Choose these states of radio buttons:

• Rename conflicting components in the package
• Install for All Users

And press Install. This process may take several minutes. 

Call Сenter

Setup

Step - 1

• 1 - Click on your Profile name
• 2 - Go to My Settings page

Step - 2

Image Modified

• Choose Advanced User Details subcategory
• Press the Edit button
• Scroll down to Call Center field and press the Magnifier button

Step - 3

You see a popup with two options:

...

Choose WIldix Classic Call Center and click Save.

Switch

Step - 1

• 1 - Click on your profile
• 2 - Go to the Settings page

Step - 2

Image Modified

• Choose Advanced User Details subcategory
• Press the Edit button
• Scroll down to Call Center field and press the Magnifier button

Step - 3

You see a popup with only one option. Click on Clear Search Results to get:

...

Choose Lighten and click Save

Application Usage

...

The application contains four tabs:

Menu

Main tab of application

• Search bar for Contacts
• Search Results with contacts info and Click-to-call function

Phone

This tab is opening automatically if you have a call

• Shows caller info 
• Suggest to add in the contact list

History

List of previous calls with:

• Phone number
• Name of contact
• Data of call
• Duration of a call

Dialer settings

Application has two checkboxes

...

Make a Call

Making a Call by Click-to-Dial

1. Locate the number that you want to dial in the Contact Page.
2. Click the button or the number. The number is automatically dialed in the softphone (Collaboration application).
   • A number that has already been clicked cannot be clicked again for five seconds.
   • The  button does not appear next to fax numbers.
   •  icon displays if you have trouble with connection to collaboration

Making a Call by Application

1. Go to the Menu tab.
2. Search for the right contact.
   
   • By using the search bar.
   • By choosing from previous calls.
3. Call it by pressing.
   • Action icon.
   • Contact name.
   • Contact number

Answer a Call

...

You can set up automatic call forwarding based on user status (available, DND, away) and call type (internal, external, whitelist, blacklist). See chapter: Features.