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CLASSOUND terms of license
All services related to the same PBX have the same terms and expiration date.
Here are some examples:
- In case you activate CLASSOUND on a PBX with yearly licenses. What kind of term will be applied to CLASSOUND and HWaaS for that PBX? Yearly as well.
- You have a PBX with monthly licenses. What kind of term will be applied to CLASSOUND and HWaaS for that PBX? Monthly as well.
-> You cannot have a monthly service connected to a yearly PBX (or to any PBX with a different kind of license).
Ex. of the same expiration date for services and a PBX:
- You activate a PBX with yearly licenses in May 2020: expiration will be in May 2021. After a while, you order CLASSOUND for that PBX in August 2020. In this case, CLASSOUND will expire the same date as the PBX: May 2021, and the cost will be prorated to the effective period (August 2020 - May 2021).
- The same rules apply to monthly and 5 year services.
-> The expiration date must be the same for the PBX and the services connected to that PBX.
Procedure to place a new DID order or to order a number porting
| Warning |
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Only Wildix Partners can place CLASSOUND order requests. |
Step 1. Prepare the documents
To order a new DID number you need to prepare the following documents:
- France: proof of address and proof of ID (more details: France)
- DACH (Germany, Austria, Switzerland): proof of address (more details: Austria, Germany, Switzerland)
- Italy: proof of Italian business registration (Visura) and the business owner’s national ID (more details: Italy)
For number porting, in addition to the documents specified above, you need to prepare the following documents:
- Download, fill out and sign the LOA documents (find the LOA documents for your country below)
- Last invoice
In case your country is not present on this page and there is no LOA archive for your country: send us the order via the form please (at a certain step you will have the option to select "Other" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed.
Step 2. Fill out the form and upload all the required documents
Follow this link: https://www.wildix.com/classoundform
LOA documents (For number porting)
Austria
| View file |
|---|
| name | Wildix Classound AUSTRIA LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
Belgium
| View file |
|---|
| name | Wildix Classound Belgium LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
Canada
| View file |
|---|
| name | Wildix Classound Canada LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
France
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| Country | Required Documents |
|---|
| Austria | - Proof of address (the customer's business needs to be registered in the same area where the phone number is requested).
Acceptable documents are Handelsregisterauszug (Commercial Register) or Bescheinigung der Gewerbeanzeige (Business Registration). We do not accept utility bills as proof address. Acceptable documents are the ones issued by official sources. Documents issued by a local authority (government agency) such as proof of residence from the municipality or a proof of business registration from the trade registry are acceptable. The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation.
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| France | Proof of address and proof of ID - Proof of address (the customer's business needs to be registered in the same area where the phone number is requested
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- )
- Proof of ID
- Please provide the Enterprise Registration Certificate/ Business Registration document (such as a Kbis or INSEE document). Note that this document primarily serves as a proof of ID for a business end user. You can submit it also as the proof of address
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- , provided the relevant address
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- in it. Should the relevant address not be stated
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- in this document, you will need to provide a valid proof of address* in addition.
*
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| View file |
|---|
| name | Wildix Classound FRANCE LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
Germany
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| Germany | - Proof of address (the customer's business needs to be registered in the same area where the phone number is requested).
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acceptable. The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation.
|
| View file |
|---|
| name | Wildix Classound GERMANY LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
Italy
| Note |
|---|
For Italian DID we also need a proof of Italian business registration (Visura) and the business owner’s national ID. |
| View file |
|---|
| name | Wildix Classound ITALY LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
Mexico
| View file |
|---|
| name | Wildix Classound Mexico LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
Portugal
| View file |
|---|
| name | Wildix Classound Portugal LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
Spain
| View file |
|---|
| name | Wildix Classound SPAIN LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
Switzerland
| View file |
|---|
| name | Wildix Classound SWITZERLAND LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
UK
| View file |
|---|
| name | Wildix Classound UK LOA.zip |
|---|
| page | CLASSOUND Activation Request |
|---|
| space | DOC |
|---|
| height | 150 |
|---|
|
US
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| Italy | - Scan of the business owner's national ID
- Proof of business registration in Italy (Visura, updated up to 6 months ago)
|
| Switzerland | Proof of address - Proof of address (the customer's business needs to be registered in the same area where the phone number is requested).
Acceptable documents are Handelsregisterauszug (Commercial Register) or Bescheinigung der Gewerbeanzeige (Business Registration). We do not accept utility bills as proof address. Acceptable documents are the ones issued by official sources. Documents issued by a local authority (government agency) such as proof of residence from the municipality or a proof of business registration from the trade registry are acceptable. The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation.
|
| Other countries | Send us the order via the form; at a certain step you will have the option to select "Other" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed. |
For number porting, in addition to the documents specified above, you need to prepare the following documents:
- Download, fill out and sign the LOA documents (find the LOA documents for your country below)
- Last invoice
In case your country is not present on this page and there is no LOA archive for your country: send us the order via the form please (at a certain step you will have the option to select "Other" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed.
Step 2. Fill out the form and upload all the required documents
Follow this link: https://www.wildix.com/classoundform