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Step 1. Prepare the documents
Order new DIDs
To order a new DID number you need to prepare the following documents:
| Country | Required Documents |
|---|
Austria | - Proof of address (the customer's business needs to be registered in the same area where the phone number is requested).
Acceptable documents are Handelsregisterauszug (Commercial Register) or Bescheinigung der Gewerbeanzeige (Business Registration). We do not accept utility bills as proof address. Acceptable documents are the ones issued by official sources. Documents issued by a local authority (government agency) such as proof of residence from the municipality or a proof of business registration from the trade registry are acceptable. The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation.
|
France | Proof of address and proof of ID - Proof of address (the customer's business needs to be registered in the same area where the phone number is requested)
- Proof of ID
|
Germany | - Proof of address (the customer's business needs to be registered in the same area where the phone number is requested).
Acceptable documents are Handelsregisterauszug (Commercial Register) or Bescheinigung der Gewerbeanzeige (Business Registration). We do not accept utility bills as proof address. Acceptable documents are the ones issued by official sources. Documents issued by a local authority (government agency) such as proof of residence from the municipality or a proof of business registration from the trade registry are acceptable. The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation.
|
Italy | - Scan of the business owner's national ID
- Proof of business registration in Italy (Visura, updated up to 6 months ago)
|
Switzerland | Proof of address - Proof of address (the customer's business needs to be registered in the same area where the phone number is requested).
Acceptable documents are Handelsregisterauszug (Commercial Register) or Bescheinigung der Gewerbeanzeige (Business Registration). We do not accept utility bills as proof address. Acceptable documents are the ones issued by official sources. Documents issued by a local authority (government agency) such as proof of residence from the municipality or a proof of business registration from the trade registry are acceptable. The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation.
|
Other countries | Send us the order via the form; at a certain step you will have the option to select "Other" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed. |
Port existing DIDs
For number porting, in addition to the documents specified above, you need to prepare the following documents:
- Download, fill out and sign the LOA documents (find the LOA documents for your country below)
- Last invoice
| Country | LOA documents |
|---|
Austria | download |
Belgium | download |
Canada | download |
France | download |
Germany | download |
Italy | download |
Mexico | download |
Portugal | download |
Spain | download |
Switzerland | download |
UK | download |
USA | download |
Other countries | In case your country is not present on this page and there is no LOA archive for your country: send us the order via the form please (at a certain step you will have the option to select "Other" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed. |
Step 2. Fill out the form and upload all the required documents
Follow this link: https://www.wildix.com/classoundform