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Info

The manual describes the features and functionalities of W-AIR Headset and provides the necessary details needed for its proper operation.

Created: December 2017

WMS Version: 3.87 BETA (rel380beta repository)

Printable End user brochures in different languages are available at this link: W-AIR - End User Brochures

Permalink: https://confluence.wildix.com/x/iQA8AQ

Table of Contents

Before using the Headset

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To use your W-AIR Headset, you need to register it to W-AIR Base Station:

Warning

Limitation: it is impossible to register a W-AIR Headset if the code of W-AIR network set up in WMS → Devices → W-AIR Networks is different from "0000" (default code).

Workaround: you can temporarily change the code to default one ("0000") on the page W-AIR Networks, register and assign the Headset(s), and then change it back to custom one.


Note

Note: in case you have several W-AIR networks (for example, in test environment), the Headset might register to a Base station belonging to another network. In such situation it’s recommended to hold the Headset closer to the Base station you would like to register it to.

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Update of the Firmware

Warning

After successful registration, put the headset into the charger to update the Firmware.

You can see the progress of the upgrade procedure of W-AIR headset on the web interface of the W-AIR base.

Note

Note: you can find W-AIR headset on the base's interface by its IPEI, to check IPEI, detach the microphone from the headset, as shown on the picture:


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  • Press Call button when there is no active conversation and say the name

Incoming call

When you receive an incoming call, the LED indicator starts blinking with fast short green flashes and you hear a ringer (in case you enable "Silent mode", only LED indicator blinks)

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  • Press Mute button to mute/ unmute the microphone during a call. The voice prompt announces "Mute on/ off"

Hold

Put a call on hold/  Retrieve a call:

  • Press Call button for 2 seconds to put a call on hold/ retrieve a call. The voice prompt announces "Call on hold"/ "Call retrieved"

End a call

End an active call:

  • Press Call button to end a call

W-AIR Headset Menu mode

How to access and navigate through the Menu

When the Headset is in the Idle state, a user can enter the main Menu and its submenus to change different settings.

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