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Introduction

Thanks to Wildix integration with Stripe online payment solution, you can pay bills directly on WMP.  

Wildix offers 4 payment methods:

You can process your bills on WMP -> Orders & Billing -> Account Balance. The option for making payments appears once you have Due or OverDue bills.

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• The payment is completed: 

  
  

• You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approvedPayout timing for SEPA payments is up to 5 business days:
  

  
  

• Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:

Bacs Direct Debit (UK only)

• For conducting a Direct Debit payment, provide the following information:
  • Email
  • Sort code
  • Account number
  • Account holder information: fill in Name on account and Billing address
• Agree to the terms and click Continue

• Confirm the payment by clicking Pay:

  
  

• The payment is completed: 

  
  

• You can track the confirmation status on Account Balance tab. It can take Payout timing for Bacs Direct Debit payments is up to 3 business days to have the payment approved: 

  
  

• Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance: 

  
  

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• For conducting an ACH payment, you need to connect your bank account to Plaid:
  • Click Continue

  • Select your bank from the list:

    
    

  • Log in to your bank account: enter credentials and click Submit:

    
    

  • Verify your identity: select a verification method and click Continue. Once you receive a security code, enter it and click Submit:

    
    

  • Provide an access to your account and click Continue:

    
    

• To confirm the payment, click Pay: 

  
  

• You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved Payout timing for ACH payments is up to 4 business days:: 

  
  

• Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance: 

  
  

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• At this point, connect to your bank account, click Agree to proceed:

  
  

• Enter your bank account credentials and click Continue:

  
  

• Verify your identity: answer a security question and click Continue:

  
  

• Select a relevant account and click Continue:

  
  

• To confirm the payment, click Pay: 

  
  

• You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved Payout timing for Pre-Authorised Direct Debit payments is up to 5 business days: 
  

  
  

  
  

• Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance: