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This document describes how to process and pay bills directly via WMP. Created: January 2021 Updated: August 2021May 2022 Permalink: https://confluence.wildix.com/x/kofPB |
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Note for the UK and Italy: the direct payment feature can be enabled on demand. |
Table of Contents
Introduction
Thanks to Wildix integration with BlueSnap Stripe online payment solution, you can pay bills directly from on WMP.
Wildix offers 3 4 payment methods of payments:
| Available payment method | Supported countries |
|---|---|
| Single Euro Payments Area (SEPA) |
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|
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| Bacs Direct Debit |
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| Automated Clearing House (ACH) |
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| Pre-Authorised Debit |
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You can process your bills in on WMP -> Orders & Billing -> Account Balance. The option for making payments appears once you have Due or OverDue bills.
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- Go to WMP -> Orders & Billing -> Account Balance
- Click Pay your bill button:
Note Reminder: the button appears if you have Due or OverDue bills.
Select the The payment method available is detected automatically for your country:
SEPA payments
- For conducting a SEPA payment, provide the following information:
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- IBAN
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- Account holder information: fill in
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- Name on account and
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Click Submit
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- Billing address
- Click Pay
The payment is completed:
You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved:
- Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:
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Bacs Direct Debit (UK only)
- For conducting
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- a Direct Debit payment, provide the following information:
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- Sort code
- Account number
- Account holder information: fill in
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Once you submit the order, you are provided with the account details of the receiving bank to send payments to:
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- Name on account and Billing address
- Agree to the terms and click Continue
Confirm the payment by clicking Pay:
The payment is completed:
You can track the confirmation status on Account Balance tab. It can take up to 3 business days to have the payment approved:
Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:
ACH payments (USA only)
- For conducting an ACH payment, you need to connect your bank account to Plaid:
- Click Continue
Select your bank from the list:
Log in to your bank account: enter credentials and click Submit:
Verify your identity: select a verification method and click Continue. Once you receive a security code, enter it and click Submit
Provide an access to your account and click Continue:
To confirm the payment, click Pay:
You can track the confirmation status
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on Account Balance tab. It takes about 1 hour to have the payment approved:
Once
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it is
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approved, the status changes to APPROVED and Running open Total changes to zero balance
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:
Pre-Authorised Debit (Canada)
- For conducting
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- a Pre-Authorised Debit payment,
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- provide the following information:
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Click Next to submit the payment
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- Name on account
- Click Pay
At this point, connect to your bank account, click Agree to proceed:
Enter your bank account credentials and click Continue:
Verify your identity: answer a security question and click Continue:
- Select a relevant account and click Continue:
To confirm the payment, click Pay:
- You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved:
Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance: