Page Comparison

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Phone overviewoverview 

LED Indicator: New Voicemail / Incoming call / Missed call (blinking blue)

Keypad instruction:

Home screen:

1 – People (personal phonebook)

2 – Wildix Phone app

3 – Applications folder

4 – Chrome browser 

5 – Phone settings

6 – Notification drawer and status bar

First time login

Change language

• Go to Vision Settings -> Personal -> Language & input
• Tap Language
• Select the language from the list

Network connection

• Go to Vision Settings -> Wireless & networks
• Select the network:
  • Ethernet
  • Wi-Fi

Ethernet

• Ethernet -> enable the option
• IP address: the phone automatically receives the IP address from the DHCP Server
  
  

In case the phone has not received an IP address automatically, you can set up the Static IP:

• Go to Ethernet Ip mode -> select static
• Enter the IP address manually

Wi-Fi

• Wi-Fi -> enable the option
• Select the Network from the list and enter the password (if necessary)
• Tap Connect

Login to Wildix Phone application

Use your Collaboration credentials to access the App:

• Domain: PBX IP address or domain name 

  Note
  Note: You can enter the PBX name, wildixin.com domain is added automatically; if you leave this field blank, auto.wildixin.com is automatically added.

  
  

• User name: extension number , user name or email address of user ( login via user name is no longer supported in WMS 4.0X)
• Password: user WEB password

Or

You can either use Google/ Office 365 credentials for single sign-on.

Go to App Settings -> Advanced -> Check for Updates. In case there is a new version available, follow the instructions on the screen to update.

Wildix Phone application

1 – Status

2 – Voicemail

3 – History

4 – Dialpad

5 – BLF Keys

6 – Chat

7 – Web 7 – Web application Integration (this menu becomes visible only if you have configured it in App Settings -> Advanced -> Integration URL). More details in Web application Integration

8 – Settings 

Status

Tap user status to:

• Set your status to DND / Away and set expiry time for this status (optional)
• Set the status message (optional)
  
  

Voicemail

This menu allows you to:

• Listen to Voicemails: tap Play iconDelete
• Mark Voicemails as Read: tap Trash Eye iconMark
• Delete Voicemails as Read: tap Eye Trash icon

You can also tap on a voicemail message to display the drop-down list: Call a user who left a message, Mark as read or Delete it.

History

This menu allows you to:

• See the list of all the calls and call duration (synced with Wildix PBX)
• Redial

Tap the double Arrowhead icon to view call details.

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• View user contact details
• Listen to call recordings/ view faxes
• Make calls/ start chats
• Archive/ delete calls

Dialpad

This menu allows you to search for contacts in PBX phonebooks, place and manage calls.

Live search

Live search is performed in all the shared phonebooks; first colleagues that match the searched criteria are displayed, then phonebook contacts.

Start entering a number or a name into the Search field:

Place a call

• Enter the number and tap the green button 

  Note
  Note: The number you entered is automatically dialed after the timeout of 5 seconds, if the handset is in off-hook position.

  
  

• Otherwise start entering a number or a name into the Search field, then tap on the contact that appears below the Search field. Tap on a number you wish to call: 

Call management

1 – Mute / UnmuteHang up

2 – Hold / Resume

3 – Hang up
4 – Mute / Unmute

4 – Video

5 – Transfer

5 – Video
6 – Conference (in case there are more than one active calls)

7 – New call

Blind / Attended call transfer

• During a call tap Transfer
• Enter the number for the transfer into the Search field:
  
  

1 – Tap for Attended transfer (call recipient is notified): new call starts, tap Transfer button again from Call window to complete the transfer
2 – Tap for Blind transfer (call recipient is not notified)
3 – Tap to cancel transfer

Blind / Attended call transfer via BLF keys

Transfer a call to a colleague / a call group configured as BLF key

• During a call, go to BLF keys menu
• Tap the BLF key of colleague / call group
  
  • Tap Transfer for blind transfer (without notification)
  • Tap Call for attended transfer (with notification): new call starts, tap Transfer button again from Call window to complete the transfer
    
    

BLF keys

Monitoring and management of colleagues and features.

Configure BLF keys

BLF keys must be configured in Collaboration -> Settings -> Feature keys / or in WMS (more info: https://manuals.wildix.com/function-keys-blf-keys-wp/)

Example of BLF keys configuration in Collaboration:

Supported BLF Keys

• Colleague
  • Monitor status (ringing/in call; dnd/away)
  • Call (tap the element and select Call)
  • Call pickup (no possibility to check to check who is calling and audio notification, tap  tap the element while the status is “ringing” and select Pickup)
  • Transfer a call (tap the element and select Transfer during a call)
• Speed Dial

  • Call number configured as speed dial 

    Note
    Note: you can use any shortcut based on Feature codes with Speed Dial function key, example: enter the value “cgmanager*2*[call_group_ID]” into the field for dynamic call group login / logout.

    
    

• Trunk
  • Monitor status for BRI/FXO/GSM (green/red)
  • Call through this trunk (if green)
• Timetable
  • Monitor status (green/yellow/red)
  • Change status (tap the element and select Call)
• Switch
  • Monitor status (green/red)
  • Change status (tap the element and select Call)
• 3 state switch
  • monitor status (green/yellow/red)
  • change status (tap the element and select Call)
• Group Pick up
  • Pickup a ringing call of user belonging to your ACL group on the same PBX
• Call group
  • Monitor status (red=incoming call; green=idle)
  • Call a call group (tap the element and select Call)
  • Pickup a ringing call (no possibility to check to check who is calling and audio notification, tap  tap the element and select Pickup if red)
• Send DTMF

Chat

This menu allows you to:

• Start a chat
• Send files and Post-It messages
• Monitor presence status / location of colleagues
• Place a call

You can disable / enable visual new chat messages notifications in Phone App Settings -> Advanced.

1 – Search field
2 – Tap to write a message, send a file, a photo (up to 100Mb) / Post-It
3 – Call

Join ubiconf Videoconference

It is impossible to start Ubiconf videoconference from Vision, you can only participate (you must be invited).

• To participate in a conference, you must be invited by a PBX user. You receive the invitation to chat
• Tap the invitation link to access the conference 
• Select Join to enter the conference room or Call to access the conference and select “Chrome” browser

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• in audio-only mode. Follow Ubiconf Videoconference User Guide for details
• To leave the conference room, tap Exit the conference (X)

In order not to be distracted by calls received via Phone app, go to Phone App Settings -> Advanced -> Allow usage of other VoIP Apps = ON (in this case Phone app does not open automatically during an incoming call)

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You can also select the web application to be opened automatically in App Settings -> Advanced -> Default tab and specify timeout after which an application is automatically opened (the default timeout is 120 sec).

Settings

Personal and Call features for each Call class is synced with the PBX.

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• Update source: allows installing “beta” versions (changelog and upgrade instructions: Wildix website)

• Check for Updates: tap to search for new versions; in case the new version is available, follow the instructions on the screen to upgrade 

  Note

  Note: The possibility to deploy a local upgrade server for Vision starting from version 2.9.95 and WMS 4.0X.01 In cases when the phone cannot get firmware from firmwares.wildix.com server (for example, connection to the server is blocked from the phone; PBX doesn't have access to the server), you can deploy a local upgrade server and indicate it  in WMS Settings-> Tools and utilities -> Upgrade -> Custom firmware server. Please contact Wildix Support for details.

  
  

• Ringtone: select the ringtone playback mode in case headset is connected: Headset / Speaker / Headset+Speaker (ringtone is played one time to headset and then to speaker)

• Initiate video calls (On / Off): when On, video is automatically started upon starting an audio call

  Note
  Note: Starting from WMS 3.85.35510, you can receive video from doorphones, even when the option is disabled.

  
  

• Audible DTMF (On / Off)
• Automatic upgrades (On / Off); when Off, an additional option Notify of new versions – On/Off is displayed

• Allow usage of other VoIP Apps (On / Off): when On, Phone app does not open automatically during an incoming call 

  Note
  Note: We recommend to enable this option for ubiconf Videoconference.

  
  

• EU volume limit (On/ Off): enable/ disable the volume limit
• Show chat notification (On/Off): enable / disable visual new chat message notifications
• Mute notifications during calls (On/Off, enabled by default): disable/ enable sound notifications from third-party apps during a call
• Number of BLF keys:
  • 4 keys per page (supported in case 12 or less keys are configured: 3 pages x 4 keys)
  • 18 keys per page (supported in case 54 or less keys are configured: 3 pages x 18 keys)
  • 40 keys per page (default: 3 pages x 40 keys)
• Preferred video size: the default size is VGA, you can switch to QVGA, 720p
• Integration URL: insert a web application link to allow opening it inside the App
• Default tab: configure to which page application is moved after an idle timeout specified in Timeout (seconds). The default page is Function keys. You can change it to Dialpad, Function keys, Integration URL or disable at all
  
  • Timeout (seconds): adjust the timeout after which Default tab is automatically opened. The default timeout is 120 sec

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Check the information about Phone application and current version.

Appendix 1. Phone settings

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• More: Advanced network settings (Tethering & portable hotspot, VPN, Proxy, Data usage)

Device (Display, Sounds, Storage, Apps, HDMI)

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Wildix Headsets compatible with Vision: monoaural monaural (WHS-MonoMONO), binaural (WHS-DuoDUO) and bluetooth (WHS-BT).

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Appendix 3. Integration with intercoms

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User Guides on Integration with some Intercoms are available on https://manualsconfluence.wildix.com under “Intercoms” section/label/DOC/doorphone.

Configuration of intercoms for sending video stream before answer and adding an unlock button: Intercoms integration with Wildix - Video before answer and Unlock button.

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How to perform a factory reset:

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