...
In this way all values present in the "E-mail" field of the remote server/ database will be imported into the "E-mail" field of Collaboration Phonebook.
Enable Microsoft 365 User phonebook sync
| Note |
|---|
Note: Before enabling User phonebooks sync, make sure to import users from Office 365. |
- Go to WMS Settings -> PBX -> Integrations
- Navigate to Microsoft365 tab
Tick off the User phonebooks checkbox and click Enable
- Log in to your Microsoft account and click Accept to give the required permissions.
After the sync is completed, users’ personal phonebooks from Microsoft 365 become available in the list of phonebooks in Collaboration and are named in the following way: MS365/{name of the folder in Microsoft 365}.
| Note |
|---|
Note: If you disable User phonebooks sync, already synced phonebooks are not removed from Collaboration unless manually deleted. |
You can also enable caller name lookup in Microsoft 365 user phonebooks. Thich This can be done by setting a custom Dialplan variable – see the guide Custom Global Dialplan Variables List for more info.
Backend settings:
- Backend: select Google
...