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Info

The manual provides you with the necessary information about your DECT handset W-AIR basic (ex W-AIR 70)/ W-AIR 100 (End Of Life) / W-AIR LifeSaver (ex W-AIR 150) / W-AIR Med / W-AIR Office. Please read this guide to ensure the proper installation and operation of the DECT handset.

Printable End user brochures in different languages are available at this link: W-AIR - End User Brochures

Updated: July 2019

Permalink: https://confluence.wildix.com/x/jQSIAQ

Warning
Important: W-AIR 100 is End Of Life.

Table of Contents

Before using the handset

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Compatible headsets:

Wildix headsets: http://www.wildix.com/voip-phones-and-headset/#headsets.

Third party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel.

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How to open the back cover:

W-AIR Basic

W-AIR 100 (End Of Life)100

W-AIR LifeSaver

W-AIR Med

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When enabled, no sounds are played on the handset.

W-AIR

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100

1- LED indicator

Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset - W-AIR Basic, W-AIR 100, W-AIR LifeSaver, W-AIR Med, W-AIR Office.

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7 – Alarms: alarm clock / wake up call setting (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office)

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Select Register
(W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office) Select an empty slot
Enter the PIN (by default, 0000)
Press OK

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Multi registration (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office)

W-AIR 100 (End Of Life), W-AiIR AIR LifeSaver, W-AIR Med and W-AIR support multi registration, which means a handset is able to remember up to 10 accounts it had been previously registered to:

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Go to Calls menu. On W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office you can select to access the list of All / Answered / Dialed / Missed calls.

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When you have a call on hold, you can make another call, transfer a call, swap, make a conference.

Place a second call

Put the current call on hold
Enter a number to call or press the Selection key to access the press Selection key (W-AIR Basic)/ Menu key (W-AIR 100/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office) to access the Contacts or Central Directory and find the needed contact
Press the green Off-hook Key

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When you have one active call and one call on hold, you can swap (toggle) between the two calls:

Press Swap (W-AIR 100 (End Of Life) / W-AIR AIR LifeSaver / W-AIR Med / W-AIR Office) / Press the Right Navigation key (W-AIR Basic)

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During a call press Transfer Soft key or Hold Soft key(the current call is put on hold)
Enter the number or press Selection key (W-AIR Basic)/ Menu key (W-AIR 100/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office) to search in Contacts or Central directory
Press the green Off-hook Key to place a call
To complete the transfer after the third party has answered the call, press Transfer Soft key

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During a call press Transfer Soft key (the current call is put on hold)
Enter the number or press Selection key key (W-AIR Basic)/ Menu key (W-AIR 100/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office) to search in Contacts or Central directory
Press Transfer Soft key

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During a call press Conf. Soft key (on W-AIR 70Basic, press Hold Soft key (the current call is put on hold)
Enter the number or press Selection key (W-AIR Basic)/ Menu key (W-AIR 100/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office) to search in Contacts or Central directory
Press the green Off-hook Key to place a call
When the third party answers, press Conf. Soft key to start a three-way conference call (“Conference” is displayed on the screen and thereby all the three parties are participating in the conference call)

Terminate a conference call

The user who has started the conference call must press the red On-hook Key

Note
Note: Each of the called participants can hang up to leave the conference call (in this situation the conference call continues between the remaining participants).

Record a call

Note
Note: Only users with certain permissions can record calls; check ACL permissions "Can use" - "Personal recording" (WMS -> Users -> Groups). Documentation: ACL rules and Call classes management Guide.

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Pick up / Intercom / Call intrusion

Note
Note: Only users with certain permissions perform call pick up / intercom / call intrusion; check ACL permissions "Can" - "Call Pickup" / "Intercom" / "Intrusion" (WMS -> Users -> Groups). Documentation: ACL rules and Call classes management Guide.

Use the corresponding Feature codes to perform call pick up / intercom / call intrusion from W-AIR handsets. Check Feature Codes Admin Guide for more information

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Press Volume Up / Down keys (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office)
Press Up / Down Navigation keys (W-AIR Basic)

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Press Mute key (side key) to mute / unmute the microphone (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office)
Press Left Navigation key to mute / unmute the microphone (W-AIR Basic)

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Press Speaker key (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office)
Press the green Off-hook key twice (W-AIR Basic)

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Press Speaker key (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office)
Press the green Off-hook key (W-AIR Basic)

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Press the red On-hook key to end the active call and to resume the call on hold
Press the red On-hook key again to terminate the second call

General Settings

Go to Settings menu.

Time & date

Adjust time and date and change a time / date format.

Language

Select the language of the phone interface.

LED signal

Select under which condition LED signal of the handset must blink:

missed call
new Voicemail
low battery

Otherwise it is possible to disable the LED signal.

Power save

Set up the the display to the the display to go out after timeout to save the battery (from 5 up to 60 seconds).

Security (Auto keylock)

Enable / disable auto key lock after lock after timeout (from 15 seconds up to 5 minutes).

Change PIN option allows changing the security PIN (used when settings are reset, default PIN - 0000).

Handset name

Enter the name to be displayed at the home screen.

Reset settings

Reset the handset to default settings.

Status

Information about the base station the handset is registered to and the handset status.

Base station information: SW version, HW version, IP address, Mac address, System name
Handset status: SW version, HW version, DECT band, Battery level, Model, IPEI, Bluetooth (W-AIR LifeSaver / W-AIR Med / W-AIR Office)

Auto Answer

Normal: press the green Off-hook Key to answer an incoming call
Any key: press any key on the keypad (except the red On-hook Key and the two Soft keys) to answer an incoming call
Automatic: incoming call is answered automatically after five seconds

Silent Charging

Disable / mute ringtone when the handset is charging:

Off: audio alert is present and incoming call screen is displayed
Silent: no audio alert, but the incoming call screen is displayed

Bluetooth (W-AIR LifeSaver / W-AIR Med / W-AIR Office)

When BT headset is connected, the audio is routed to the headset during a call.

Incoming call alert tone is played back both to the handset and the paired bluetooth headset.

The icon is displayed in the Status bar when the option is enabled and the and the handset is paired is paired to BT.

Pair and connect a headset to a bluetooth headset:

Select Enable Bluetooth and confirm by pressing Yes
Select Search for devices to view the list of available bluetooth headsets
Select the device from the list and press Pair
Select Paired devices to view the list of devices, select one and press Connect

Delete a bluetooth headset from the list of paired devices:

Select Paired devices, select the device that you wish to unpair and press More
Select Delete to delete this device or select Delete all to delete all the paired devices

Note
Note: The handset can be paired with up to four different bluetooth headsets.

Use Wildix Bluetooth headset WHS-BT: WHS, WP490EXT, WPEHS – Quick Start Guide.