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This document explains how to add and use Collaboration WebAPI which allow integrating of Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio). Updated: April 2018October 2019 WMS Version: 3.88/ 4.0X Permalink: https://confluence.wildix.com/x/MwFuAQ |
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WebAPI JavaScript library was updated on WMS v. 4.02.44435.37. If you have previously integrated the library into your software, update it manually in order to ensure compatibility with the new Presence Server. |
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Starting from March 2018, the latest versions of the most popular web browsers drop support for cross-requests for the protocol schema "file://". To continue using WebAPI, you need to add the domain (Wildix domain in format www.wildix.com in case you are using our online demo and your domain in case you are using WebAPI on your web server) to the whitelist in WMS Settings -> PBX -> Security; see documentation: Domain Whitelist (Allow Origin). If you are having issues with accessing Wallboard or Hotel Manager, read the chapter Access WebAPI Demo. |
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Introduction
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We also provide a JavaScript library and documentation for web developers to integrate Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio).
Requirements
- A Wildix PBX
- Wildix Collaboration license
- For the integration with external software, Wildix W-TAPI license is required
- Licenses necessary for Per User PBX: Min. UC-Business License (https://manualswww.wildix.com/licensing/)
Developer Documentation and JavaScript Library
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Option 1 - use our online demo version, available at https://wildix.com/webapi/#
For Hotel Manager, you can use the direct link: https://www.wildix.com/webapi/hotelManager/
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Note: Hotel Manager requires a special Dialplan configuration, find an example here. |
For Wallboard, you can use the direct link: https://www.wildix.com/webapi/wallboard/
Click “Settings” and fill in the fields:
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Option 2 - upload WebAPI to a web server reachable via HTTP/HTTPS
Option 3 - upload WebAPI on the PBX:
- download the JavaScript library as described in the previous chapter
- connect to the PBX via SSH
- create the folder (if it doesn't exist yet) /var/www/scripts
- copy the folder of your application (e.g. Hotel Manager or Wallboard) to /home/admin using the command scp
- move the folder via SSH from /home/admin to /var/www/scripts using the command mv
- edit the owner (chown wms:wms -R /var/www/scripts)
- now you can access the page by this link: https://your_PBX/scripts/application_folder/index.html
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User status icons legend:
- Green = available
- Blue = not connected to Collaboration/ user not added to roster
- Red phone icon = talking on the phone
- Clock icon = away
- Brick icon = do not disturb
- Pause icon = on pause;
- Green phone icon with red arrow = incoming call
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Here you can find the default template and two additional templates for wallboard: https://drive.google.com/open?id=1HBc5SurA1bVbTveFoNQNM9z4Qgq-HL9P template queue-users: template queue-info: Notes:
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