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This document explains how to set up the integration of 2N intercom Helios IP with Wildix IP PBX. Updated: December 2018October 2019 Permalink: https://confluence.wildix.com/x/qADwAQ |
Step 1: WMS Configuration
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1. Connect to the web interface
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Recommended browsers: the latest version of Chrome, Firefox or IE 9+. |
To be able to connect, you have to know the IP address released to the intercom by the DHCP server used in your network (router or PBX).
Recommended browsers: the latest version of Chrome, Firefox or IE 9+.
First time access credentials: admin : 2n.
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Note: Update process takes around 30 seconds. During the update procedure the intercom is restarted. |
3. SIP Server Setting
- Go to Services -> Phone -> SIP 1
- Fill out the fields as described below:
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The intercom is equipped with quick dial buttons. Pressing a quick dial button places a call to the specified phone number.
- Go to Directory -> User -> Position 1 (position 1 corresponds to quick dial button 1)
- Fill the fields Name and Phone Number and click Save:
5. Electric Lock Switching Settings
An electric lock can be attached to the intercom and controlled by a code dialed from Wildix IP phones.
- Go to Hardware -> Switches -> Switch 1
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- Enter the code, for example “1234” under Switch Codes section and click Save:
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Note: Make sure the box “Legacy Switch Code” is activated in Advanced Settings section. When this box is checked, the first code listed above does not require confirmation by pressing “*” from the phone. If the box is not check, it might be necessary to press “*” from the phone to confirm the door opening. |
6. JPEG Streaming Settings (required only for W-AIR Handsets)
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Configure the compression level of video streaming to download images from the intercom.
- Go to Services > Streaming > JPEG > set JPEG Compression Level to 60:
Step 3. Door open function from Wildix IP phones/ Collaboration
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You can add an unlock button on WP600AXX/ Vision/ SuperVision/ Collaboration, allowing you to open the door from the call management window.
- Go to WMS -> Dialplan and add Custom Application to the Dialplan procedure used by the intercom SIPAddHeader(Unlock-Button:), for example:
SIPAddHeader(Unlock-Button:*1234#), where “1234” is DTMF.
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- “Dial the phone” – 115 – is the call destination for answering calls from the doorphone; you can specify your own destination (an extension, several extensions, a call group…)
Jpeg streaming before answer on W-AIR Handsets
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Supported handsets: W-AIR LifeSaver, W-AIR Office and W-AIR Med. |
- Before proceeding, make sure you set the necessary compression level in JPEG Streaming Settings
- Modify the Dialplan procedure used by the intercom by adding the Custom application:
SIPAddHeader(Call-Info: icon="http://10.100.4.133/api/camera/snapshot?width=160&height=120&source=internal&pic=cam.jpg>")
Where:
- 10.100.4.133 – IP address of the intercom
- /api/camera/snapshot – function which allows downloading images from an internal or external IP camera connected to the intercom
- width=160&height=120 – video resolution
- source=internal – parameter defining that the video source is from internal camera
DIalplan example:
Troubleshooting
No video in case of external call to intercom 2N
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