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Read the document How to configure and use CLASSOUND

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CLASSOUND Terms of License 

All services related to the same PBX have the same terms and expiration date. 

Here are some examples: 

  1. In case you activate CLASSOUND on a PBX with yearly licenses. What kind of term will be applied to CLASSOUND and HWaaS for that PBX? Yearly as well. 
  2. You have a PBX with monthly licenses. What kind of term will be applied to CLASSOUND and HWaaS for that PBX? Monthly as well.

-> You cannot have a monthly service connected to a yearly PBX (or to any PBX with a different kind of license).


Ex. of the same expiration date for services and a PBX:

  1. You activate a PBX with yearly licenses in May 2020: expiration will be in May 2021. After a while, you order CLASSOUND for that PBX in August 2020. In this case, CLASSOUND will expire the same date as the PBX: May 2021, and the cost will be prorated to the effective period (August 2020 - May 2021).
  2. The same rules apply to monthly and 5 year services.

-> The expiration date must be the same for the PBX and the services connected to that PBX.


Procedure to place a new DID order

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Follow this link: https://www.wildix.com/classoundform