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Info

Fax and SMS Server application allows you to send and receive faxes and SMS messages via Wildix Collaboration, to use Fax2Mail, Mail2Fax and Mail2SMS services.

Updated: September 2020

Permalink: https://confluence.wildix.com/x/2wCIAQ

Table of Contents

Prerequisites

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Users can send faxes and SMS to one or multiple numbers.

Send SMS via CLASSOUND


Send Fax/ SMS from Collaboration

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  • When replying to an SMS, prepend #extension to the message body. For example, to have the inbound SMS delivered to the user 360, write: #360 hello

  • The user receives the message as Post-It in Collaboration: 


Note

Additional notes:

  • A copy of all received SMS is sent to the email address provided in GSM Trunk configuration
  • If an SMS is received with the syntax #extension <message body>, its copy is sent to the email address of the user <extension> (granted this email is provided in user's configuration)
  • If  an SMS is received with the syntax #extension <message body> and sender's number is known in  LDAP (as 'Mobility' of a user), its copy (under the form of a Post-It if the user is connected on Collaboration or as a chat message if the user is disconnected) is sent to the user <extension>



Appendix: Analog fax machine

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