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This Document provides instructions on how to set up the Call Group notifications manager feature that allows all users to view missed calls notifications for specific Call groups. Created: November 2020 Updated: September 2021 Permalink: https://confluence.wildix.com/x/YILPB |
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Note: Even if you dial a contact from which a call was missed, it is still marked as missed. To mark it as seen, click on Mark as read option. |
Send missed calls notifications to Call Group manager's email (WMS 5.03)
Instead of displaying missed calls notifications and voicemail voicemails on FN keys tab -> Call Group manager VoicemailBLF keys in Collaboration and WMP phones, you can also configure them to be sent to a Call Group manager's email. For this, follow the steps below:
- Make sure you’ve indicated Call Group notifications manager email. Go to WMS -> Users, find the Call Group notifications manager, and click Edit
Fill out the Email field and click Ok:
Go to WMS -> Dialplans and modify the Dialplan procedure used for the Call Group. Add Set application with variable CG_MANAGER_MAIL_NOTIFY=yes before the Call group application:
- Click Save.
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Note: For notifications to be sent to email, make sure the SMTP client is configured via WMS -> Settings -> System -> SMTP client. |