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This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud). Date: June 2018 Updated: February 2020 Permalink: https://confluence.wildix.com/x/twM8AQ |
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Understanding Per User Licensing
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Details on each user profile: https://www.wildix.com/licensing/
Per User licensing is available for any PBX type:
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Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware
Region (only for Cloud PBX): select the datacenter region
Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com
Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)
PBX-BASIC / UC-Essential / UC-Business / UC-Premium / UC-Wizyconf / PBX-Service: add the number of users of each profile (more about each profile: https://manuals.wildix.com/licensing)
Storage size (only for Cloud PBX): increase Cloud instance storage size. Refer to this chapter for more details
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If you made a mistake during the system activation, please contact immediately your Area Manager. Issue must be reported within 1 (one) business day. |
Click Add and then Ok to confirm the subscription fee; your PBX has been added:
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Connect to PBX via HTTPS to access WMS using credentials admin : wildix
Change admin user password:
Select admin user and click Set passwords
Generate or create a new WEB password, click Ok
Upgrade WMS to the latest stable release
go to WMS Settings -> Tools and utilities -> Upgrade
In case there is a new version available, click Perform Upgrade
Copy PBX key from WMP:
Note Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).
go to Customers tab, select your company, then select the PBX that you have created (Step 1)
click the Copy icon (Copy PBX key to clipboard):
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Limitation: Lifetime licenses cannot be decreased. The operation of decreasing a number of accounts accounts must be approved by Wildix: in this case a request is sent to the Wildix Manager for a review. Partner is notified via email after the request has been approved. |
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All license changes recommended to be done If you need an upgrade/ downgrade of the existing licenses: any upgrade or downgrade has to be done through the Portal by the Partner only. There will be no money back for the prepaid licenses. |
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Licenses will be automatically renewed and invoiced on the last day before the of their expiration periodterm. |
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We recommend to carry out all of the license |
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changes 2 days before the license expiration date. IMPORTANT: No license decrease can be done on the last day of the month! But licenses can be removed at any moment with no money back for prepaid ones. |
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If the Partner has made a mistake during the system activation, please report it to your Area Manager within 1 (one) business day, include the following details:
IMPORTANT: Partners should not change anything by themselves! Only report a mistake to the account manager. |
Change the term of the license
To change the expiration period, follow the steps below:
- Go to WMP -> Customers
- Select your company and customer
- Select the PBX -> click EditDecrease the number of user licenses to zeroclick Edit
- Decrease the number of user licenses to zero
- Click Save and Ok to confirm the operation
- Select the PBX again and click Edit
- Change the expiration period (term of the license)
- Add back user licenses
- Click Save and Ok to confirm the operation
- Select the PBX again and click Edit
- Change the expiration period (term of the license)
- Add back user licenses
- Click Save and Ok to confirm the operation
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If you made a mistake during the system activation, please contact immediately your Area Manager. Issue must be reported within 1 (one) business day. |
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- the operation
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If the Partner has made a mistake during the system activation, it has to be reported within 1 (one) business day, by sending an e-mail to the area manager with the following details:
IMPORTANT: Partners should not change anything by themselves! Only report a mistake to the account manager. |
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Licenses will be automatically renewed and invoiced on the last day of their expiration term. We recommend to carry out all of the license changes 2 days before the license expiration date. IMPORTANT: No license decrease can be done on the last day before the expiration periodof the month! But licenses can be removed at any moment with no money back for prepaid ones. |
Move PBX to Cloud
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Limitations:
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You will be prompted to enter the password of your new cloud PBX. During the script execution you will be prompted to confirm, which data you would like to be moved. As soon as the script finishes its execution, the data will be moved and you will be able to access the Cloud PBX using the password of your old PBX.
Enable SSH port on Cloud PBXs (optional) Anchor Sshport Sshport
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Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:
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