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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Updated: January 2020 Permalink: https://confluence.wildix.com/x/3QM8AQ |
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All WBI services are available only with:
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More details: wildix.com/licensing/
Text-to-speech (TTS)
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1 Premium license provides 2 hours of service per system. Need more hours? Add more Premium licenses. |
Personal Assistant - User status reporting
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Starting from WMS 4.0 you can override the standard audio prompts used in "Dial by name" service via Global Dialplan variable "DIALBYNAME_PROMPT=custom string". How-to:
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IVR via ASR with Directory
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Voicemail transcription
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Each user who needs access to this service, should be assigned a Premium license (starting from WMS v. 4.03.44842.04). 1 Premium license provides 2 hours of service per one user. |
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Feature is enabled by default (can be disabled in WMS Dialplan -> General Settings, “Convert Voicemails to text and send by email”)
Language of the caller party who recorded the message is used for transcription
Transcripts can be created correctly, only if the corresponding language package is installed on the PBX
- Limitation: 1 min max for each audio file
Call recording &
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Wizyconf recording transcription (coming later)
*** Coming later! ***
Saving transcripts of all the recorded calls allows for easy lookup of any important information.
In the same way, saving a transcript of a ubiconf Wizyconf conference allows you to prepare a written summary of the meeting within minutes, easily find some important point or topic and know exactly who said what.
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