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The Guide explains how to set up and use Zabbix for monitoring Wildix PBX. Supported WMS version: starting from 3.82.33693 Updated: June 2018 Permalink: https://confluence.wildix.com/x/xQKIAQ |
| Table of Contents |
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| Note |
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Zabbix should be installed and running on a separate server. |
Step 1. Setup of zabbix-agent
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Download the template file from https://files.wildix.com/images/zabbix-templates/wildix.xml
- Access Zabbix -> Configuration -> Templates
Click Choose File to upload the template file that you have saved on your PC, then click Import
- Go to Configuration -> Hosts
- Click Create host and fill in:
- Host name
- Groups: select group(s) from “Other groups” section and move the selected group(s) to “In groups” section
- Agent interfaces: enter IP address or DNS name of your Wildix PBX (depending on what you selected, choose Connect to IP or DNS
Click Add
- Go to Configuration -> Templates,
- Click Group and select “Wildix Templates” from the list
Tick off “Template Wildix-PBX” and click Select
- Go to Configuration -> Hosts and find your Host on the list by its Host name
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Ports used by Zabbix
- 8099 TCP for IP 52.18.154.170
- 10050 TCP for local Zabbix
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- Go to Monitoring -> Problems. Here you can see what issues you currently have with PBX. Issues are those triggers that are in the “Problem” column. When a trigger is detected, a new problem notification appears in the list. Refer to this chapter to see what each column means
- Find your Host in the list of all current problems. You can use Filter to find it:
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Note: You can also look over the current problems in Monitoring -> Dashboard -> Last 20 issues: only last 20 problems are displayed here. |
Columns' description
| Column | Description |
|---|---|
| Time | Problem start time is displayed. |
| Severity | Problem severity is displayed. Problem severity is based on the severity of the underlying problem trigger. |
| Recovery time | Problem resolution time is displayed |
| Status | Problem status is displayed: |
| Info | An green information icon is displayed if a problem is closed by global correlation or manually by acknowledgement. Rolling a mouse over the icon will display more details: |
| Host | Problem host is displayed. |
| Problem | Problem name is displayed. Problem name is based on the name of the underlying problem trigger. |
| Duration | Problem duration is displayed. |
| Ack | The acknowledgement status of the problem is displayed: Yes - green text indicating that the problem is acknowledged. A problem is considered to be acknowledged if all events for it are acknowledged. No - a red link indicating unacknowledged events. If you click on the link you will be taken to a bulk acknowledgement screen where all problems for this trigger can be acknowledged at once. This column is displayed if problem acknowledgement is activated in Administration -> General. |
| Actions | Action status is displayed: In progress - action is being taken Done - action is completed Failures - action has failed The number of actions taken on the problem (such as notifications sent or executed remote commands) is also displayed. |
| Tags | Event tags are displayed (if any). |
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