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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud).

Created: June 2018

Updated: December 2020February 2021

Permalink: https://confluence.wildix.com/x/twM8AQ

Useful links:

Table of Contents

Other documents related to WMP (Wildix Management Portal):

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Details on each user profile: https://www.wildix.com/licensing/.

Per User licensing is available for any PBX type:

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade 

  • Copy PBX key from WMP:

    Note

    Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).


    • go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit

    • click the Copy icon (Copy PBX key to clipboard):

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Warning

Limitation for 3.88 PBXs: chat history is not moved!

Enable SSH port on Cloud PBXs (optional) 
Anchor
Sshport
Sshport

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

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It is possible to share licenses over other Cloud, Hardware and Virtual PBXs in the WMS Network. Normally this scenario is used for Failover configuration. In this scenario you add UC profiles (users) only on Server PBX and then you can share the licenses enabled on Server PBX with Client PBX(s). 

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  • The PBXs must belong to the same customer

  • WMS Network must be enabled between the PBXs

  • Cloud PBX can only be the Server PBX

  • All PBXs must be of Per User type
  • There must be no licenses enabled on the Client PBX

Limitations for Cloud PBXs:

  • Cloud PBX cannot be connected to Server PBX with Lifetime license
  • Cloud PBX with increased storage size cannot be connected to Server PBX

To enable WMS Network license sharing, proceed as follows:

  • Go to WMP -> Customers

  • Select your company and customer

  • Select the Client PBX -> click Edit

  • Select WMS Network License and select the Server PBX from the drop-down list

  • Click Save

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Periodic License Check

As stated here: https://www.wildix.com/licensing/, all Virtual and Hardware systems update their license information daily connecting via port 443 to:

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