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This Quick Start Guide explains how to provision Wizyconf via WMP and access, participate in conferences. Before proceeding to this guide, please make sure you have assembled Wizyconf-Stand, installed Wizyconf and connected all the hardware components. Find the guides on this page: Wizyconf Installation Documentation. Created: September 2019 Updated: March 2020 Minimum WMS version: 4.01.44034.20 Permalink: https://confluence.wildix.com/x/GQAxAw |
Table of Contents
Prerequisites
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If you access a conference from both Collaboration and the Wizyconf at the same time, it is recommended to mute microphone in Collaboration in order to prevent echo issues. |
- Choose active Microphone and Webcam:
- Microphone: it is not recommended to change the default microphone! (Built-in mic is the Wizyconf-Mic)
- Webcam: you can select between the 4kCam and the PTZcam
Leave a conference
- To leave a conference, press Home key on the Remote control or on a keyboard
- Use Navigation keys on the Remote control or keyboard Arrow keys to select Leave
- Press Central Navigation key on the Remote control or Enter on the keyboard to confirm
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If DHCP is not available, it's possible to set up Static IP:
- Press Home button; Press Google chrome icon → tap on three dots in the upper right part of the screen → tap Settings
- Tap arrow down icon near Network
- Disable the switch "Configure IP address automatically" and then specify the IP address, the Routing prefix (the subnet mask) and the Gateway (the IP address of your router)
Notification "Connection Error" is displayed on Wizyconf
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- Press Home key to exit the conference
- Enter the conference one more time
How to grab logs from Wizyconf
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Available only for the stable version. |
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You need to connect a keyboard to be able to collect logs. |
- Start Wizyconf as usual
- Press the shortcut: Ctrl+Alt+F2
- Type the login: chronos
- Type the password: wiz19chrom
- Type the command: sudo tar -zcvf ~/Downloads/logs.tar.gz /var/log/ and press Enter
Type the password: wiz19chrom and press Enter:
Type the command: tar -zcvf ~/Downloads/chrome.tar.gz ~/log/chrome and press Enter:
Type the command: ls -lah ~/Downloads/ and press Enter:
- Press the shortcut: Ctrl+Alt+F1
- Press button Windows and open the app Files
- You can see the folder Downloads with two files, named “chrome.tar.gz” and “logs.tar.gz"
- Insert the USB flash drive into the USB port of your Wizyconf-Core
- Copy both files and eject the USB flash drive
- Insert the USB flash drive into the USB port on your computer
- Send an email to wizyconf_feedback@wildix.com and attach both files to it
How to re-provision Wizyconf to a different PBX
Go to WMS -> Devices and delete Wizyconf from PBX
Go to WMP -> select PBX from which you have previously deleted Wizyconf -> click Options button (three dots) and choose Devices from the drop-down list:
Delete the device from WMP:
- Select a new customer and PBX: go to Devices and add Wizyconf back
- Turn off/ on Wizyconf via Power key
- Wizyconf is ready to be provisioned to a new PBX
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