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Packing list

• 1 x WP4X0 Phone
• 1 x handset
• 1 x handset cord
• 1 x stand

Additionally you can purchase handsets, headsets, EHS adapter, keypad extension, power adapter.

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Dial 99 from the phone (“Login” feature code) and follow the audio instructions:

1. Enter your extension number
2. Enter the password (PIN - it is sufficient to enter first five symbols of user WEB password), when requested
   To enter the user password from the phone’s dialpad, take into account the following:
   • To enter any lowercase and uppercase letter, press ONCE a corresponding digit (E.g. to enter A, a, B, b, C or c, press once 2)

   • To enter special characters (%, ^, &, etc), press the star key (*)

     Example: if user password is 4Ag7$Zl@, then you have to dial 4247* 

     
     

     
     

3. Dial 1 to use this phone, when requested

After a few seconds, extension is displayed on the phone’s screen; the phone is now assigned and can be used to make and receive calls.

Call management

Place a call

1. Lift the handset
2. Dial the number and press Send Soft key or wait till the call will be placed automatically

Call from Phonebook:

1. Press Phoneb Soft key or Phonebook key
2. Press Filter Soft key and select a phonebook
3. Press Search Soft key then type the name/ number  
4. Press Dial Soft key

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• Press Reject Soft key

Hold / Second call

• Press Hold Soft key during a call
• Press Resume Soft key to resume

If you have several calls on hold: use Navigation keys to select the call, then press Resume

Make a second call:

1. Press New Soft key
2. Dial a number or press Select Soft key to search for a contact in History or in Phonebook

Transfer

Blind transfer

Transfer without notifying the person who receives the call transfer:

1. Press Trans Soft key or Transfer key during a call (the call is put on hold)
2. Dial the number or press Select Soft key to search for a contact in History or Phonebook
3. Hang up or press Trans Soft key

Blind transfer via BLF keys:

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Transfer with notification to the person who receives the transfer:

1. Press Trans Soft key or Transfer key during a call (the call is put on hold)
2. Dial the number or press Select Soft key to search for a contact in History or Phonebook
3. Wait till the second party answers
4. Hang up or press Trans Soft key

Attended transfer via BLF keys:

1. Press the BLF key configured as “Colleague” during a call 
2. Wait till the second party answers
3. Hang up or press Trans Soft key

Conference

1. Put the first call on hold
2. Make a second call to the contact you wish to invite to the conference call
3. When the third party responds, press Conf Soft key

Press Split Soft key to split the two calls or hang up to end the conference.

Listen to Voicemail messages

1. Press Voicemail key to access the graphical Voicemail menu (long press on key “1” on WP410 / WP480G 2016)
2. Select the message and press Play Soft key to listen to the message; press Info Soft key for more information (Name, Number, Date, Duration) and then Delete to delete the message

Troubleshooting

For reset and recovery of WP4X0 2015-2017, refer to Reset and Recovery of WP410 2015-2017 Manual 

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Press Featur. Soft key from the standby mode to access the menu.

1. Status: Available / DND / Away 

   Note
   Note: all the features below are applied only for the selected user status.

   
   

   • Until (only for DND / Away): Time / Date - set expiry time and date for DND / Away user status
   1. Activate (only for DND / Away): On / Off - when disabled, call features for DND / Away statuses cannot be changed
      
      

2. Call type: Internal / External/ Blacklist / Whitelist 

   Note
   Note: all the features below are applied only for the selected call class.

   
   

3. Call reject: On / Off - if enabled, all calls are rejected
   
   
4. Call forwarding - call forwarding settings
   
   1. busy: On / Off - enable / disable call forwarding when busy
   2. unavailable: On / Off - enable / disable call forwarding in case of no answer
   3. forced: On / Off - enable / disable forwarding of all calls
      You can set the destination for each type of call forwarding: enter the phone number or the value VOICEMAIL
      
      
5. Call waiting: On / Off - enable call waiting to be able to receive more than one call at a time 
   
   

6. Mobility: On / Off - if enabled, after a timeout, incoming calls are routed also to your mobility extension number; phone number and timeout can be specified in Collaboration Settings

   
   

7. Ring Tone: select the ringtone

Appendix 3 - Phone

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Settings

To access Phone Settings, press Menu soft key from idle:

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