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This guide explains how to configure Retail mode for x-hoppers – Wildix wireless headset solution that allows fast and easy communication for retail stores. Created: December December 2021 Permalink: https://confluence.wildix.com/x/IgUkBg Other x-hoppers documentation: x-hoppers User Guide |
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- WMS 6.0 or higher
- License requirements: [ ? ]
- W-AIR Network components: W-AIR Base stations and repeaters. Amount depends on the store area and the number of users.
x-hoppers
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Headset Overview
1 - Microphone
2 - Mute button
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| Note |
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Note: There are 2 button combinations that have to be pressed at the same time: Register - Call, Volume+ and Volume- Power off - AUX function, Volume+ and Volume- |
LED indicators
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overview
Color | LED indication | Status |
Green | Short blink followed by long blink | Power Up |
Fast short blink, repeated | Incoming call | |
Single short blink. Notification of call only via audio in HS | 2nd incoming call, call active | |
Single short blink | In call | |
Long blink | Battery charging | |
Steady on | Battery charging, full | |
Red | Long blink followed by short blink | Power Down |
Fast, short blink | Low battery | |
Steady on | Battery charging, low battery | |
Long blink | Registration failed | |
Single short blink repeated slow | Idle, out of range | |
Blue | Short blink repeated fast | Registration, ongoing |
Long blink | Registration completed | |
Single short blink repeated slow | Idle, connected | |
Purple | Steady on | Menu |
None | Deregistered |
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- Silent charging: Headset deactivated
The headset is disconnected and can’t receive calls while charging. - Audio feedback: Beeps
User hears beeps as user feedback when available.
Multi-charger overview
Multi-charger consists of 6 chargers connected in parallel with a 5V/ 4A power supply and can simultaneously charge up to 6 headsets.
1 - Charging pins
2 - Charger connection
Using the charger
When charging a Headset for the first time, it is necessary to leave it in the charger for at least 10 hours before the battery is fully charged, and the Headset is ready for use.
For correct charging, ensure that the room temperature is between 5°C and 45°C / 41°F and 113°F. Do not place the Headset in direct sunlight when charging. The Headset is automatically deactivated and can’t receive calls while charging.
Activation
1. Configure Retail mode on the PBX
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systemctl status wair-retail-helper
Joining the
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Conference from
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Other Devices
Wildix desk phones can also join the conference, as long as they are connected to the same PBX. There are two options:
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