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Cloud PBX

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• Outgoing traffic towards Cloud PBX is not limited: any port from 1-65536 range

Incoming ports:

• tcp:TCP 80 HTTP
• tcp: 443 TCP 443 HTTPS
• udp: 1194TCP 1194, 1028 N2N
• tcp: TCP 389 LDAP
• all types ICMP
• tcp: TCP 5060-5061 SIP
• udpUDP: 5060 SIP
• udp: 10000UDP 10000-59999 RTP
• udp: 123 UDP 123 NTP
• tcp: 5222TCP 5222-5223, 5269, 5280 ejabberd
• tcp: 7008 TCP 7008 smsd
• tcpTCP/ udp: UDP 3478 turn
• tcp: 4222 TCP 4222 gnats
• tcp: 10050 TCP 10050 zabbix
• tcpTCP/ udp: UDP 514 rsyslog

Virtualization

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• wmp.wildix.com

Port:

• outgoing tcp:TCP 443

Upgrade

Access to external servers:

• wmp.wildix.com

Port:

• outgoing tcp:TCP 443

Remote support 

Access to external servers:

• vpn3.wildix.com - used by WMS-3.xx PBXs
• vpn4.wildix.com - used by WMS-4.xx PBXs

Port:

• outgoing tcp:TCP 443

Rsyslog

Access to external servers:

• pbxlogging4-03.wildix.com - used by WMS 4.0 PBXs
• pbxlogging5-02.wildix.com - used by WMS 5.0 PBXs

Port:

• outgoing: udp:UDP 514 - prior to WMS 5.02
• outgoing: tcp:TCP 20514 - starting from WMS 5.02

SIP Trunks registration

Outgoing:

• UDP 5060 UDP or another custom port specified in trunk settings

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• api.wildix.com

Port:

• outgoing: tcp:TCP 443

Remote provisioning of devices

Incoming:

• TCP 443 TCP (default) or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs);
• UDP 5060 UDP – TCP 5061 TCP for SIP registration
• RTP:
  • VM/ HW PBX: UDP 10000 - 15000 (SIP-RTP page)
  • Cloud PBX:  UDP 10000-59999 

Check open ports

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• api.wildix.com

Port:

• outgoing: tcp:TCP 443
• incoming: tcp:TCP 443 or another custom secure port

Check External IP

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• checkip.wildix.com

Port:

• outgoing: tcp:TCP 443, tcp:TCP 80

WMS network

• Enable the port TCP 443 TCP (or another custom secure port) and UDP 1194 UDP on the side of the Server PBX

Access to WMS network nodes between PBXs.

Port:

• incoming: udp UDP 1194

Access to external servers:

...

SMS sending with remote GSM gateway

• Open the incoming port TCP 7008 TCP on the side of the PBX

WIService 

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• namelookup.wildix.com

Port:

• outgoing: tcp:TCP 443

Collaboration and Web Phone

• TCP 443 TCP (default) or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs);
• RTP:
  • VM/ HW PBX: 10000UDP 0000-15000 (SIP-RTP page)
  • Cloud PBX:  UDP 10000-59999 

Cloud-stored group chats 

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• chats1.meet.wildix.com
• chats2.meet.wildix.com 

Port:

• outgoing: tcp:TCP 5269
• incoming: tcp:TCP 443 or another custom secure port

Geolocation services

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• Auth.wildix.com
• fs.wildix.com

Port:

• outgoing: tcp:TCP 443

Screen sharing

Access to external servers (both PBX and Client):

• vnc.wildix.com
• kite.wildix.com

Port:

• outgoing: tcp:TCP 443

iOS/Android

• SIP:  443/TLSTCP 443 
• XMPP: 443 TCP 443 
• Configuration: 443 TCP 443 

Incoming:

• Custom TCP 443 or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs): add
• Add the port manually on the app login page: Account > Domain, example: pbx.wildixin.com:443 (for iOS works only with public IP)
• RTP:
  • VM/ HW PBX: UDP 10000-15000 (SIP-RTP page)
  • Cloud PBX:  10000UDP 10000-59999 

Outgoing:

• For push notifications: 443 TLS TCP to push.wildix.com; PBX must be connected to the internet and be able to communicate with push.wildix.com server
  • Android: a direct, unproxied connection to the Google Cloud Messaging server on these ports: TCP 5228; TCP 5229; TCP 5230 and TCP 443
  • iOS: a direct, unproxied connection to the Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443
• Important: use a transparent port forwarding scheme between the external port on the firewall and the external custom secure port on the PBX, example: 4443 – 4443

Vision/ SuperVision

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• SIP: TCP 443
• XMPP: TCP 443
• Configuration: TCP 443 

Incoming:

• TCP 443 or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs)
• Add the port manually on the app login page: Account > Domain, example: pbx.wildixin.com:443
• RTP:
  • VM/ HW PBX: UDP 10000-15000 (SIP-RTP page)
  • Cloud PBX: UDP 10000-59999
    

Access to external server for upgrade of firmware/ applications:

...

• kite.wildix.com
• ws2sip.wildix.com

Port:

• outgoing: tcp:TCP 443, tcp:TCP 5061, udp:UDP 10000-15000
• incoming: tcp:TCP 443 or another custom secure port, udp:UDP 10000-15000

WebRTC Wizyconf videoconference

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• conference.wildix.com
• videobridge.wildix.com - no longer needed after May 31, 2021
• videobridge-it.wildix.com - no longer needed after May 31, 2021
• videobridge-it2.wildix.com - no longer needed after May 31, 2021
• videobridge-usa.wildix.com - no longer needed after May 31, 2021
• videobridge-usa2.wildix.com - no longer needed after May 31, 2021
• videobridge-de.wildix.com - no longer needed after May 31, 2021

Ports to open:

• outgoing: tcp:TCP 443, tcp:TCP 4443, udp:UDP 10000
• incoming: tcp:TCP 443 or another custom secure port

For support of SIP access from the PBX, enable the rules specified in this section: WebRTC Kite service.

For file/ image sharing, enable the rules specified in this section: File / image sharing.

Text-to-speech

Access to external servers:

• tts.wildix.com

Port:

• outgoing: tcp:TCP 443

Zabbix monitoring

• TCP 8099 TCP for IP 63.32.222.64
• TCP 10050 TCP for local Zabbix

SSL certificate renew

Access to external server: 

• ssl.wildix.com
  

Port:

• outgoing tcp: 443TCP443 

CLASSOUND

Access to external servers:

• operator-k1.wildix.com
• operator-k2.wildix.com
• operator-k3.wildix.com 

Port:

• incoming: tcp:TCP 5061
• RTP: from UDP 10000 to -15000 (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs RTP page)

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