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Make sure that these ports are open on your router / firewall in order to be able to access and use different Wildix services. It is recommended to open incoming custom secure port or default 443 from outside on PBX. Updated: June 2018 Permalink: https://confluence.wildix.com/x/MwOIAQ |
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Cloud PBX
- RTP port range on outgoing traffic towards Cloud PBX: 10000-59999
Virtualization
- Check the document https://manuals.wildix.com/list-ports-services-virtual-pbx/
License activation / check
Access to external servers:
...
- outgoing tcp:443
- incoming: tcp:443 or custom secure port
Upgrade
Access to external servers:
...
- outgoing tcp:443
- incoming: tcp:443 or custom secure port
Remote support
Access to external servers:
...
- outgoing tcp:443
- incoming: tcp:443 or custom secure port
SIP Trunks registration
Outgoing:
- 5060 UDP or another custom port specified in trunk settings
Devices sync with portal
Access to external servers:
...
- outgoing: tcp:443
- incoming: tcp:443 or custom secure port
Remote provisioning of devices
Incoming:
- 443 TCP (default) or another external secure port (SIP-RTP page);
- 5060 UDP – 5061 TCP for SIP registration
- RTP: from 10000 to 15000 (SIP-RTP page)
Check open ports
Access to external servers:
...
- outgoing: tcp:443
- incoming: tcp:443 or custom secure port
Check External IP
Access to external servers:
...
- outgoing: tcp:443, tcp:80
WMS network
- Enable the port 443 TCP (or another custom secure port) and 1194 UDP on the side of the Server PBX
Access to WMS network nodes between PBXes.
Port:
- incoming: udp 1194
Multicast paging uses
- IP 224.0.0.1 or IP 239.1.1.10 (2N support)
- Ports 9000-9009
SMS sending with remote GSM gateway
- Open the port 7008 TCP on the side of the PBX
WIService
(Wildix Integration Service, used by CDR-View, Screen Sharing, Fax printer, Click2call from Windows, Popup App and other Wildix applications):
- Make sure that FQDN “wildixintegration.eu” is correctly resolved with the IP: 127.0.0.1 by your DNS (on the user PC or on the router side)
Contact look up during incoming/outgoing calls
Access to external servers:
...
- outgoing: tcp:443
- incoming: tcp:443 or custom secure port
Collaboration and Web Phone
- 443 TCP (default) or another external secure port (SIP-RTP page);
- RTP: from 10000 to 15000 (SIP-RTP page)
Geolocation services
- Maps in Collaboration are available only via .*wildixin.com domain
File / image sharing
Access to external servers(both PBX and Client):
...
- outgoing: tcp:443
- incoming: tcp:443 or custom secure port
Screen sharing
Access to external servers (both PBX and Client):
...
- outgoing: tcp:443
- incoming: tcp:443 or custom secure port
iOS/Android
- SIP: 443/TLS
- XMPP: 443 TCP
- Configuration: 443 TCP
- Custom secure port (SIP-RTP page): add manually on the app login page: Account > Domain, example: pbx.wildixin.com:443 (for iOS works only with public IP)
- RTP: from 10000 to 15000 (SIP-RTP page)
- For push notifications: 443 TLS to push.wildix.com; PBX must be connected to the internet and be able to communicate with push.wildix.com server
- Android: a direct, unproxied connection to the Google Cloud Messaging server on these ports: TCP 5228; TCP 5229; TCP 5230 and TCP 443
- iOS: a direct, unproxied connection to the Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443
- Important: use a transparent port forwarding scheme between the external port on the firewall and the external custom secure port on the PBX, example: 4443 – 4443
Vision
Access to external server for upgrade of firmware/ applications:
- firmwares.wildix.com
WebRTC Kite service
Access to external servers:
...
- outgoing: tcp:443, tcp:5061, udp:10000-15000
- incoming: tcp:443 or custom secure port, udp:10000-15000
WebRTC ubiconf videoconference
Access to external servers (both PBX and Client):
...
- outgoing: tcp:443, udp: 10000-15000
- incoming: tcp:443 or custom secure port
Text to speech
Access to external servers (both PBX):
...
- outgoing: tcp:443
- incoming: tcp:443 or custom secure port
Zabbix monitoring
- 8099 TCP for pbxstat.wildix.com
- 10050 TCP for local Zabbix
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