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Info

Range of MAC addresses of PBXs which might have USB issue: 9C7514206XXX – 9C7514207XXX.

Permalink: https://confluence.wildix.com/x/GweIAQ

Problem 

Before proceeding, check if you need to do this operation:

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usb 1-1: new high speed USB device using ehci_hcd and address 2
usb 1-1: device not accepting address 2, error -110
usb 1-1: new high speed USB device using ehci_hcd and address 3
usb 1-1: device not accepting address 3, error -110
usb 1-1: new high speed USB device using ehci_hcd and address 4
usb 1-1: device not accepting address 4, error -110
usb 1-1: new high speed USB device using ehci_hcd and address 5
usb 1-1: device not accepting address 5, error -110
hub 1-0:1.0: unable to enumerate USB device on port 1

Solution

Instruction 1

Follow the steps below to fix the USB issue:

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In the bottom of the output you should see something like (example with Wildix USB key):
usb 1-4: Product: SLC Storage 2GB
usb 1-4: Manufacturer: WILDIX
usb 1-4: SerialNumber: 01234A56B78C9012

Instruction 2

In case if you not sure that you have correctly followed steps:

  1. Press Esc
  2. Press Enter
  3. PBX reboots discarding any changes you have done
  4. Return to the Instruction 1 step 3

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