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This technical note explains how to update Wildix headset WHS 2017 for support of call control / mute with USB connector. Permalink: https://confluence.wildix.com/x/HgeIAQ |
Problem
If you have bought WHS headset with USB connector in 2017, you might have one or both problems:
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If your USB connector looks like this one, you might be having these problems, and you need to update the Firmware:
Solution
Update the Headset integration and the Firmware of the USB connector to the latest version.
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