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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix PBX (Hardware, Virtual, Cloud) Per-User or Per-Service.

Minimum WMS version: 3.86

Date: January 2018

Permalink: https://confluence.wildix.com/x/twM8AQ

Table of Contents

Understanding Licensing

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Details on each user profile: https://manuals.wildix.com/licensing/

Per User licensing is available for any PBX type:

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Proceed as follows:

  • Connect to WMP using your credentials

  • Go to PBX per user tab

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  • Fill in the fields:

    • Model: select WPBX-CLOUD for Cloud / WPBX-HW for Hardware / WPBX-VM for Virtual

    • Region (only for Cloud PBX): select the datacenter region

    • Serial (only for Hardware PBX): select the PBX serial from the drop-down list

    • Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com

    • Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)

    • PBX-BASIC / UC-Essential / UC-Business / UC-Premium: add the number of users of each profile (more about each profile: https://manuals.wildix.com/licensing)



  • Click Add; your PBX has been created:

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade

  • Copy PBX key from WMP:

    • go to the tab PBX per user, select your company, then select the PBX that you have created on step 1

    • click Edit

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  • The PBXs must belong to the same customer

  • WMS Network must be enabled between the PBXs

  • Cloud PBX can only be the MasterServer PBX

  • All PBXs must be of Per User type

  • There must be no licenses enabled on Slavethe Client PBX


To enable WMS Network license sharing, proceed as follows:

  • Go to WMP -> PBX per user

  • Select your company and your customer

  • Select the Slave PBX (Failover Client PBX ) -> click Edit

  • Select WMS Network License and select the Master Server PBX from the drop-down list

  • Click Save

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For PBX activation, proceed as follows:

  • Go to WMP -> More -> Licenses




  • Copy the serial number and the activation code of the PBX activation license



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To activate permanent UC&C licenses (non-trial), proceed as follows:

  • Go to WMP -> PBXs

  • Select your PBX and click Details


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To reuse the PBX Activation License of your old PBX on your new PBX, proceed as follows:

  • Go to WMP -> PBXs

  • Find your old PBX on the list and click Details:

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Once your new PBX is activated, the Activation license is disabled on your old PBX. Now you can restore your new PBX from backup that you had previously created on your old PBX and saved.

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