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This guide for the end user provides the basic information on how to connect and use your WP4X0. Updated: January 2018 WMS version: 3.87 Permalink: https://confluence.wildix.com/x/BQI8AQ |
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Packing list
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- Enter your extension number
- Enter your password
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Note: password of “admin” user is also accepted. |
HOW DO I ENTER THE PASSWORD FROM THE PHONE?
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Press the button just once to enter any option corresponding to this button (e.g. to enter 2, A, B or C, press the button “2” just once, not twice, not three times)
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- the password (PIN - it is sufficient to enter first five symbols of user WEB password), when requested
To enter the user password from the phone’s dialpad, take into account the following:- To enter any lowercase and uppercase letter, press ONCE a corresponding digit
- To enter special characters (%, ^, &, etc), press the star key (*)
Example: if user password is 4Ag7$Zl@, then you have to dial 4247*
- Dial 1 to use this phone, when requested
After a few seconds, extension is displayed on the phone’s screen; the phone is now assigned and can be used to make and receive calls.
Call management
Place a call
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Decline a call
- Press Reject Soft key
Hold / Second call
- Press Hold Soft key during a call
- Press Resume Soft key to resume
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Blind transfer via BLF keys:
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Prerequisite: BLF key "Colleague" with "Direct Transfer" option enabled must be configured: Read the Collaboration User Guide (Settings → Function Keys) for more information about setting BLF keys. |
- Press the BLF key configured as "Colleague"
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- during a call
Attended transfer:
Transfer with notification to the person who receives the transfer:
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Attended transfer via BLF keys:
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Prerequisite: BLF key "Colleague" ("Direct Transfer" option disabled) must be configured: |
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Read the Collaboration User Guide (Settings → Function Keys) for more information about setting BLF keys. |
- Press the BLF key configured as “Colleague” during a
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- call
- Wait till the second party answers
- Hang up or press Trans Soft key
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Note: BLF keys are set up by a user via Collaboration or by PBX administrator via WMS. Refer to Function keys / BLF keys for WP Instruction for Collaboration User Guide (Settings → Function Keys) for more information. |
- 4 BLF keys (2 pages) for WP410 Sept 2016 / 2017 (use Navigation keys to move between the pages):
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Status: Available / DND / Away Away - change user status
Note Note: all the features below are applied only for the selected user status.
- Until (only for DND / Away): Time / Date
set - set expiry time and date for DND / Away user status
- Activate (only for DND / Away): On / Off
When - when disabled, call features for DND and / Away statuses cannot be changed
- Until (only for DND / Away): Time / Date
Call type: Internal / External/ Blacklist / Whitelist
Note Note: all the features below are applied only for the selected call class.
- Call reject: On / Off - reject all calls for selected user status / call type
- Call forwarding :-
- busy: On / Off - enable / disable call forwarding when busy
- unavailable: On / Off - enable / disable call forwarding in case of no answer
- forced: On / Off
Set - enable / disable forwarding of all calls
You can set the destination for each type of call forwarding: enter the phone number or “VOICEMAIL”the value VOICEMAIL
- Call waiting: On / Off
Enable - enable call waiting to be able to receive more than one call at a time Mobility: On / Off
If - if enabled, after a timeout, incoming calls are routed also to your mobility extension number; phone number and timeout can be specified in Collaboration SettingsRing Tone: select the ringtone
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