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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix PBX (Hardware, Virtual, Cloud) Per-User or Per-Service.

Minimum WMS version: 3.86

Date: January 2018

Permalink: https://confluence.wildix.com/x/twM8AQ

Table of Contents

Understanding Licensing

Wildix currently offers two types of licensing:

  • Per User

  • Per Service

PBX Per User

If you choose Per User licensing, you can add as many users of each profile as you need and add more users whenever you need. You pay per user / per period of time.

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Details on each user profile: https://manuals.wildix.com/licensing/

Per User licensing is available for any PBX type:

  • Hardware

  • Virtual

  • Cloud

PBX Per Service

If you choose Per Service licensing, you need to purchase one Activation license based on the maximum number of PBX users you need and accordingly purchase UC&C licenses which will be then available for all PBX users.

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Per Service licensing is available only for the following PBX types:

  • Hardware

  • Virtual

Activation of Per User PBX | Cloud, Virtual, Hardware

Prerequisites:

  • For Hardware PBX you need first to purchase a PBX in WMP → Cart and purchase the Hardware PBX, code: WPBX-HW


Step 1. Create a Per User PBX on WMP

Proceed as follows:

  • Connect to WMP using your credentials

  • Go to PBX per user tab

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  • Fill in the fields:

    • Model: select WPBX-CLOUD for Cloud / WPBX-HW for Hardware / WPBX-VM for Virtual

    • Region (only for Cloud PBX): select the datacenter region

    • Serial (only for Hardware PBX): select the PBX serial from the drop-down list

    • Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com

    • Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)

    • PBX-BASIC / UC-Essential / UC-Business / UC-Premium: add the number of users of each profile (more about each profile: https://manuals.wildix.com/licensing)



  • Click Add; your PBX has been created:

Step 2. Activate PBX from WMS

For Virtual PBX: before proceeding, follow the guide to deploy PBX image: https://confluence.wildix.com/x/ygM8AQ 

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade

  • Copy PBX key from WMP:

    • go to the tab PBX per user, select your company, then select the PBX that you have created on step 1

    • click Edit

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Your PBX is now activated:

Sharing of Per User Licenses between PBXs over WMS Network

It is possible to share licenses over other PBXs in the WMS Network.

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Note

Note: after you click Save, an automated email is sent to a corresponding Wildix Administration manager who must manually apply this change; please mind that the WMS Network License sharing will be activated during working hours.

Activation of Per Service PBX | Hardware, Virtual

Prerequisites:

  • You need to purchase the following items via WMP → Cart:

    • Hardware PBX: code WPBX-HW (only in case of Hardware PBX)

    • PBX Activation license: codes WGWXX-LIC (from 08 to 5000, based on the number of users you need)

    • Additional Unified Communication licenses: code WGWXX-COLLABORATE (for Collaboration), WGWXX-CDR (for CDR-View)

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For PBX activation, proceed as follows:

  • Go to WMP -> More -> Licenses




  • Copy the serial number and the activation code of the PBX activation license



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To activate permanent UC&C licenses (non-trial), proceed as follows:

  • Go to WMP -> PBXs

  • Select your PBX and click Details


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  • Click Register

  • Select the licenses from the list and click Submit


Replace an old PBX by reusing PBX Activation license on a new PBX

First you need to generate a backup on your old PBX in WMS Settings -> Tools and utilities -> Backup system, and download it. In this case you will be able to restore your new PBX from this backup.

To reuse the PBX Activation License of your old PBX on your new PBX, proceed as follows:

  • Go to WMP -> PBXs

  • Find your old PBX on the list and click Details:

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Once your new PBX is activated, the Activation license is disabled on your old PBX. Now you can restore your new PBX from backup that you had previously created on your old PBX and saved.

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