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Info

The manual describes the features and functionalities of W-AIR Headset and provides the necessary details needed for its proper operation.

Created: December 2017

WMS Version: 3.87 BETA (rel380beta repository)

Permalink: https://confluence.wildix.com/x/iQA8AQ

Table of Contents

Before using the Headset

...

W-AIR Headset:

  • 1 x Headset

  • 1 x Charger with multi plug AC adapter3 x power plugs (UK, USA, EU)Charger 

  • 1 x Headband

Power cables can be ordered separately (US / EU / UK).

Using the Charger

W-AIR Headset is charged through the use of a charger. The charger is powered by AC supply from 110-240VAC that supplies  5.5VDC at 600mA.

...

  1. Put the Headset in the registration mode by pressing Call, Volume+ and Volume- buttons at the same time for more than 5 seconds. The Headset is in subscription mode when the LED indicator blinks with short blue flashes and voice prompt announces “Registering
  2. The Headset now connects to the Base Station. When the Headset is subscribed, you will hear the voice prompt announcing announces Headset subscribed

    Note

    Note: if the registration fails, the voice prompt will announce “Headset not subscribed”. Before trying to register the Headset again, please check if it is within range of W-AIR Base station and voice prompt announces “Registering”.


  3. To check if the Headset is registered to the Base station, go to W-AIR Base Station web interface -> Extensions. If the registration is successful, the device will appear appears in the list of available extensions with the state SIP Registered@RPN00

...

Update of the Firmware

Warning

After successful registration, put the headset into the charger to update the Firmware.

You can see the progress of the upgrade procedure of W-AIR headset on the web interface of the W-AIR base.

Note

Note: you can find W-AIR headset on the base's interface by its IPEI, to check IPEI, detach the microphone from the headset, as shown on the picture:


...

  1. Go to Collaboration top menu -> Device selection
  2. Expand Device selection list and click x near W-AIR HS to delete the Headset
  3. The automatic call to 990 number will be feature code 99-0 is placed and the voice prompt will announce "Deactivated, thank you!"
  4. After you delete the Headset, it will disappear disappears from the list of active devices

...

  • Enable/ disable Silent mode:
    • Press Volume+Volume- button for 2 seconds to enable/ disable the mode. The voice prompt will announce announces "Silent mode on/ off"

  • Increase/ decrease ringer volume:
    • Press Volume+Volume- button to increase/ decrease ringer volume

...

  • Press Call button when there is no active conversation and say the name

Incoming call

When you receive an incoming call, the LED indicator starts blinking with fast short green flashes and you hear a ringer (in case you enable "Silent mode on", only LED indicator will blinkblinks)

Answer an incoming call

  • Press Call button to answer an incoming call

...

  • Press Call button for 2 seconds to swap between two active calls. The voice prompt will announce announces "Call swapedswapped"

Note

Note: you can switch active device during a call by clicking on Continuity button in a call dialog window (refer to Collaboration Guide, chapter Switch active device during a call).

...

  • Double press Call button to reject an incoming call. The voice prompt will anounce anounces "Call rejected"

Increase/ decrease a call volume

  •  Press  Volume+/ Volume- button to increase/ decrease a call volume

Mute/ unmute

...

the microphone 

  • Press Mute button to mute/ unmute the microphone during an active a call. The voice prompt will announce announces "Mute on/ off"

Hold

Put a call on hold/  Retrieve a call:

  • Press Call button for 2 seconds to put a call on hold/ retrieve a call. The voice prompt will announce announces "Call unholdon hold"/ "Call retrieved"

End a call

End an active call:

  • Press Call button to end a call

W-AIR Headset Menu mode

How to access and navigate through the Menu

When the Headset is in the Idle state, a user can enter the main Menu and its submenus to change different settings.

...

  • Exit the main Menu: Press AUX function button for 2 seconds 

Menu structure

When you enter the menu, the voice prompt will announce “Silent mode On/ Off” and the LED Indicator will be purple. Now you can navigate through the Menu and adjust the settings as preferred. 

To change each setting inside the Menu, proceed as follows:

  1. Press AUX function button to enter the main Menu
  2. Use Volume + / Volume - buttons to find the needed submenu
  3. Press again AUX function button to enter the submenu
  4. Use Volume + / Volume - buttons to find the needed setting inside the selected submenu
  5. Press again AUX function button to confirm the setting
  6. Press AUX function button twice go back to the main menu or press AUX function button for 2 seconds to exit the main Menu

Menu structure:

  • Silent mode: When enabled, the ringer is silenced. Does Silent mode: When enabled, the ringer is silenced. Does not affect the stored value of ringer volume

    • On

    • Off

...

    • Voice prompts

    • Beeps

      Note

      Note: the menu will always use uses voice prompts.


  • Tone Protection: Automatic protection against loud noises and protection from too high volume settings with prolonged use of the Headset

    • Off

    • Office

    • Quiet

...