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| Info |
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This guide for the end user provides the basic information on how to connect and use your WP4X0. Updated: March July 2018 WMS version: 3.8788 Permalink: https://confluence.wildix.com/x/BQI8AQ |
| Table of Contents |
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Packing list
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| Note |
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Note: for provisioning of WP4X0, read WMS Start Guide. |
Keypad instruction
Mounting instructions
Attach the stand to the phone (desk mounting) or hang the phone on the wall (without attaching the stand).
Keypad instruction
| Note |
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Note: keypad instruction for WP410 sept 2016 is equal to WP410 2017. |
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| Note |
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Note: in Colleagues phonebook users are displayed with their realtime status (available / offline / busy / incoming call / absent / dnd) |
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Call from History
- Press History Soft key
- Select a user from the list
- Press Dial Soft key
Call via BLF Keys
- Lift the handset
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- Press a BLF key of a
- The call is placed automatically
Answer a call
- Lift the handset
During a call (second incoming call): press Answer Soft key
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| Note |
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Prerequisite: BLF key "Colleague" or "Call group" with "Direct Transfer" option enabled must be configured: Read the Collaboration User Guide (Settings -> Function Keys) for more information about setting BLF keys. |
- Press the BLF key configured as "Colleague" during or "Call group" during a call
Attended transfer:
Transfer with notification to the person who receives the transfer:
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| Note |
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Prerequisite: BLF key "Colleague" or "Call group" ("Direct Transfer" option disabled) must be configured: Read the Collaboration User Guide (Settings -> Function Keys) for more information about setting BLF keys. |
- Press the BLF key configured as “Colleague” or "Call group" during a call
- Wait till the second party answers
- Hang up or press Trans Soft key
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Press Split Soft key to split the two calls or hang up to end the conference.
Listen to Voicemail messages
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Call Pickup
| Note |
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Note: only users with certain permissions can pick up calls; to enable the option, the PBX admin must add ACL ability "Can" - "Call Pickup" (WMS -> Users -> Groups). |
- Press a BLF key of a colleague who has a ringing call
Listen to Voicemail messages
- Press Voicemail key to access the graphical Voicemail menu (long press on key “1” on WP410 / WP480G 2016)
- If requested, enter the first five characters of your password
- Select the message and press Play Soft key to listen to the message; press Info Soft key for more information (Name, Number, Date, Duration) and then Delete to delete the message
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| Note |
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Note: BLF keys are set up by a user via Collaboration or by PBX administrator via WMS. Refer to Function keys Section of Collaboration User Guide (Settings -> Function Keys) Guide for more information. |
- 4 BLF keys (2 pages) for WP410 Sept 2016 / 2017 (use Navigation keys to move between the pages):
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- Status: view IP, Mac, Firmware of your phone
Backlight settings: set the backlight level of the screen and select the timeout (min - 20 sec, max - 1 hour or Always On) after which the phone's screen should turn off
Note: The backlight settings of WP490EXT extension module are synced with WP490G.Note Note: The backlight settings of WP490EXT extension module are synced with WP490G 2016-2017.
Audio settings: adjust Talk, Tone, Mic, Key, Ring Volume, Headset Ring Mode (allows you to decide whether ringtone should be played via Headset or Handset when Headset is connected) and Handsfree sound input (allows you to select the active microphone during the "hands-free+handset picked up" mode)
- Network: access to this menu is recommended for PBX administrator
- Autoprovision: access to this menu is recommended only for PBX administrator
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