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Packing list

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Attach the stand to the phone (desk mounting) or hang the phone on the wall (without attaching the stand).

Keypad instruction

1 – LED indicator

• Flashing: Incoming call / Missed call / New VM message
• Off: In the standby mode

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1. Press Phoneb Soft key or Phonebook key
2. Press Filter Soft key and select a phonebook
3. Press Search Soft key then type the name/ number  
4. Press Enter Soft key to confirm
5. Press Dial Soft key

Call from History

1. Press History Soft key 
2. Select a colleague from the list
3. Press Dial Soft key
4. Lift the handset

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To pick up a call of a colleague or a call groups:

1. Press a BLF key assigned to a colleague or a call group who has a ringing call 

Listen to Voicemail messages

1. Press Voicemail key to access the graphical Voicemail menu (long press on key “1” on WP410 / WP480G 2016)
2. If requested, enter the first five characters of your password
3. Select the message and press Play Soft key to listen to the message; press Info Soft key for more information (Name, Number, Date, Duration) and then Delete to delete the message

Park a call

To park an active call:

1. Press a BLF key configured as "Park Location" during a call/ press it again to resume the call

Listen to Voicemail messages

1. Press Voicemail key to access the graphical Voicemail menu (long press on key “1” on WP410 / WP480G 2016)
2. If requested, enter the first five characters of your password
3. Select the message and press Play Soft key to listen to the message; press Info Soft key for more information (Name, Number, Date, Duration) and then Delete to delete the message

Monitor colleague status 

To monitor a colleague status:

1. Press Phoneb Soft key or Phonebook Key
2. Press Filter Soft key and select a phonebook
3. Press Search Soft key then type the name/ number  
4. Press Enter Soft key to confirm

It possible to monitor the following colleague statuses via Pnonebook:

• "available" (tick icon)
• "offline" (no icon)
• "busy" (handset icon)
• "incoming call" (arrow icon)
• "absent" (clock icon)
• "dnd" (dnd icon)

Troubleshooting

For reset and recovery of WP4X0 2015-2017, refer to Reset and Recovery of WP410 2015-2017 Manual 

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BLF keys allow to monitor colleagues and use different features: parking of active calls; monitoring of trunk status/ using this trunk; monitoring and changing the status of timetable, switch, 3 state switch; group pickup etc. Follow the above-mentioned link to get more details on BLF keys.

• 4 BLF keys (2 pages) for WP410 Sept 2016 / 2017 (use Navigation keys to move between the pages): 

• 16 BLF keys (2 pages) for WP480G 2017 (use Navigation keys to move between the pages):

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• Status: view IP, Mac, Firmware of your phone
  
  

• Backlight settings: set the backlight level of the screen and select the timeout (min - 20 sec, max - 1 hour or Always On) after which the phone's screen should turn off 
  Note: The backlight settings of WP490EXT extension module are synced with WP490G.

  Note
  Note: The backlight settings of WP490EXT extension module are synced with WP490G 2016-2017.

   

• Audio settings: adjust Talk, Tone, Mic, Key, Ring Volume, Headset Ring Mode (allows you to decide whether ringtone should be played via Headset or Handset when Headset is connected) and Handsfree sound input (allows you to select the active microphone during the "hands-free+handset picked up" mode)

• Network: access to this menu is recommended for PBX administrator
  
  
• Autoprovision: access to this menu is recommended only for PBX administrator

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