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Info

The Guide describes how to configure and use the feature allowing you to change the identities.

Supported starting from WMS version 4.01.44215.30

Created: August 2019

Updated: March 2020

Permalink: https://confluence.wildix.com/x/AgBKAw


Note

Note: The previous configuration (ticket WMS-6527, /wiki/spaces/DOC/pages/30279960 stops working after the upgrade to WMS version 4.01.44251.31. Please make the reconfiguration.

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Warning

Due to the firmware regression in WMS 4.XO version, the possibility to use BLF key "Line" is completely moved to WMS 5.0.

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Step 3. Add BLF keys "Identities" or "Line" (available starting from WMS v. 4.03.44914.04):

  • Go to Users -> select a user or multiple users
  • Click Edit preferences -> Settings -> Function keys

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Note

You can also use Custom application to set the variable:

  • Custom application ->Set(__TO_IDENTITY=${EXTEN})


  • Add "identities_routing" to Included procedures of Dialplan for managing incoming calls:

    Note

    Make sure "identities_routing" is placed before "pbxinternal" if you configure it for internal calls.



Usage 

Note

Notes:

  • After changing the identity, it is also displayed on W-AIR handsets
  • Usage via BLF keys is not supported in Collaboration

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Note

Supported from WMS v. 4.03.44914.04 and firmware for WP480GR3 v. 63.145.10.11, WP490GR3 v. 67.145.8.90, WelcomeConsole v. 68.145.2.22.

  • Press BLF key "Line" on WP4X0 or WelcomeConsole. When it is selected, LED indicator becomes steady blue
  • Dial a number you wish to call


Warning

Important: in order to place outgoing calls, you need to add an empty BLF key "Line" (it must be the first on the list).


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