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Info

The manual provides you with the necessary information about your DECT handset W-AIR 70 / W-AIR 100 / W-AIR 150. Please read this guide to ensure the proper installation and operation of the DECT handset.

Updated: July 2016

Permalink: https://confluence.wildix.com/x/jQSIAQ

Table of Contents

Before using the handset

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Compatible headsets:

Wildix headsets: http://www.wildix.com/voip-phones-and-headset/#headsets

Third party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel

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7 – Alarms: alarm clock / wake up call setting (W-AIR 100 / W-AIR 150)

Login

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Register a handset

Go to Connectivity menu.

Register a handset to the base station

  • Select Register
  • Enter the Access code (base station PIN)

Note

Note: The Access code is “0000” by default and cannot be changed via the handset. For more information, please contact your system administrator.


Note

...

Note

Note: To enter your password, follow these simple rules:

  • Instead of letters, press corresponding digits on the phone’s keypad (e.g. if you need to enter A or B, press “2”)
  • No difference between uppercase and lowercase letters (press “2” to enter A or a)
  • Press * instead of all the special characters (to enter such symbols as $, %, &, press “*”)
  • Press the button just once to enter any option corresponding to this button (for example, if you need to enter 2, A, B or C, press the button “2” just once, not twice, not three times)

Example: 
Password: 4Ag7$
Enter: 4247*9

Menu Operations

Local contacts

Go to Contacts menu.

Add contact

  • Press the Soft key More and select Add contact
  • Fill in the fields

It is possible to add the name, Work, Mobile, Home or Other phone numbers, select a ringtone to be used for this contact.

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Edit/call contact

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Delete contacts

  • Select a contact and press More
  • Select Delete contact to delete the selected contact or Delete all contacts to delete all the contacts  
  • Confirm by pressing Yes

 

Assign a Speed Dial number to a local contact

Note

Prerequisite: There must be at least one contact in the Contacts list.

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Note: “0” is used to start a normal dial with assign a handset to a user, please follow the steps described in the chapter W-AIR DECT Handset – W-AIR 70 / W-AIR 100 / W-AIR 150.

 

Deregister a handset from the base station

  • Select Deregister
  • Enter the Access code and confirm by pressing Yes

Login (Assign to user)

  1. Press the red On-hook Key to switch on the phone
  2. Wait till the signal is found and the phone screen displays “login_x”, “unkown_x”
  3. Dial 99 and press the green Off-hook Key
  4. Follow the audio instructions to enter your extension number and your password

Note

Note: To enter your password, follow these simple rules:

  • Instead of letters, press corresponding digits on the phone’s keypad (e.g. if you need to enter A or B, press “2”)
  • No difference between uppercase and lowercase letters (press “2” to enter A or a)
  • Press * instead of all the special characters (to enter such symbols as $, %, &, press “*”)
  • Press the button just once to enter any option corresponding to this button (for example, if you need to enter 2, A, B or C, press the button “2” just once, not twice, not three times)


Example: 
Password: 4Ag7$
Enter: 4247*

Contacts

Local contacts

Go to Contacts menu.

Add contact

  • Press the Soft key More and select Add contact
  • Fill in the fields

It is possible to add the name, Work, Mobile, Home or Other phone numbers, select a ringtone to be used for this contact.

  • When ready, press Save

Edit/call contact

  • Select a contact
  • Press Call to call a contact / press Edit to edit the contact
  • Press Save when ready

Delete contacts

  • Select a contact and press More
  • Select Delete contact to delete the selected contact or Delete all contacts to delete all the contacts  
  • Confirm by pressing Yes

 

Assign a Speed Dial number to a local contact

Note

Prerequisite: There must be at least one contact in the Contacts list.


  • Select a contact that you wish to assign a speed dial number to
  • Press More and select Speed dial
  • Select a speed dial number (from “2” to “9”) that you wish to assign to the selected contact and press Add

Note

Note: “0” is used to start a normal dial with “+”; “1” is used for Voicemail access.

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Note

Note: Colleagues are displayed in the list with their actual presence and activity status (synchronised with Wildix Collaboration): available / offline / do not disturb / away / talking / incoming call.

Call list

Go to Calls menu.

Note

Note: When there is a missed call, the icon is displayed in the Status bar until the entry has been viewed in the Calls menu.

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  • Select a call  and press More
  • Select Delete item to delete this call or select Delete all items to clear the calls list 
  • Confirm by pressing Yes

Register a handset

Go to Connectivity menu.

Register a handset to the base station

...

Note

Note: The Access code is “0000” by default and cannot be changed via the handset. For more information, please contact your system administrator.

Note

Note: To assign a handset to a user, please follow the steps described in the chapter W-AIR DECT Handset – W-AIR 70 / W-AIR 100 / W-AIR 150.

 

Deregister a handset from the base station

  • Select Deregister
  • Enter the Access code and confirm by pressing Yes

Call Control

Incoming call

The handset displays an alerting screen when there is an incoming call.

The caller number and name (in case the contact is present in the phonebook) are displayed on the screen.

 

Answer a call

  • Press the green Off-hook key to answer or press the Speaker Key to respond in the speaker mode.

Reject / mute an incoming call

  • To reject an incoming call, press Reject when receiving an incoming call or press the red On-hook Key
  • To silence an incoming call, press Silent when receiving an incoming call

Place a call

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Call Control

Incoming call

The handset displays an alerting screen when there is an incoming call.

The caller number and name (in case the contact is present in the phonebook) are displayed on the screen.

 

Answer a call

  • Press the green Off-hook key to answer or press the Speaker Key to respond in the speaker mode.


Reject / mute an incoming call

  • To reject an incoming call, press Reject when receiving an incoming call or press the red On-hook Key
  • To silence an incoming call, press Silent when receiving an incoming call

Place a call

  • Enter a number
  • Press the green Off-hook key

Note

Note: If the handset is used in a multiline environment, it is possible to press “Line” to select the line to use in order to make a call.


Note

Note: Make sure you enter a prefix if needed when calling the outside line.


Note

Note: It’s possible to start a call from Calls, Contacts and Central Directory menus, for more information, please read the corresponding chapters of this User Manual.


Redial

To dial the last called number

  • Press the green Off-hook key twice from the idle
Note

Note: If the handset is used in a multiline environment, it is possible to press “Line” to select the line to use in order to make a call.

Note

Note: Make sure you enter a prefix if needed when calling the outside line.

Note

Note: It’s possible to start a call from Calls, Contacts and Central Directory menus, for more information, please read the corresponding chapters of this User Manual.

Redial

To dial the last called number

  • Press the green Off-hook key twice from the idle

 

Call a Speed Dial number

It is possible to call a speed dial number, if you have previously assigned at least one Speed Dial number to one of the contacts.

  • Make a long press (>2 seconds) from the idle on one of the speed dial keys (from “2” to “9”) assigned to a contact

End a call

To end an active call:

 

Call a Speed Dial number

It is possible to call a speed dial number, if you have previously assigned at least one Speed Dial number to one of the contacts.

  • Make a long press (>2 seconds) from the idle on one of the speed dial keys (from “2” to “9”) assigned to a contact

End a call

To end an active call:

  • Press the red On-hook key to end a call

 

If one call is active and another one is on hold:

  • Press the red On-hook key to end the active call and to resume the call on hold
  • Press the red On-hook key to end a call

 

If one call is active and another one is on hold:

  • Press the red On-hook key to end the active call and to resume the call on hold
  • Press the red On-hook key again to terminate the again to terminate the second call

Hold / Second call

  • Press Hold Soft key to put a call on hold
  • Press Retrieve Soft key to retrieve the call

When you have a call on hold, you can make another call, transfer a call, swap, make a conference.


 Place a second call

  • Enter a number to call or press the Menu Key to access the Contacts or Central Directory and find the needed contact
  • Press the green Off-hook Key

 

Note

W-AIR handsets support up to 2 active channels / calls.

Swap

When you have one active call and one call on hold, you can swap (toggle) between the two calls:

...

Note

Note: You can repeat the steps to invite more parties to participate in the conference. The maximal number of participants is set according to the number of base stations in the system.

Terminate a conference call

The user who has started the conference call must press the red On-hook Key.

Note

Note: Each of the called participants can hang up to leave the conference call (in this situation the conference call continues between the remaining participants).

Listen to Voicemail messages

Use Feature code 81 to access your Voicemail.

Refer to this online Guide for detailed information.

invite more parties to participate in the conference. The maximal number of participants is set according to the number of base stations in the system.


Terminate a conference call

The user who has started the conference call must press the red On-hook Key.

Note

Note: Each of the called participants can hang up to leave the conference call (in this situation the conference call continues between the remaining participants).

Record a call

Press *1 during a call to start / stop call recording. 

Pick up / Intercom / Call intrusion

Note

Note: Only users with certain permissions perform call pick up / intercom / call intrusion; check ACL permissions "Can" - "Call Pickup" / "Intercom" / "Intrusion" (WMS -> Users -> Groups).

Use Feature codes to perform call pick up / intercom / call intrusion from W-AIR handsets. Check Feature Codes Admin Guide for more information.

Listen to Voicemail messages

Press and hold for several seconds Voicemail key (key 1) and follow the audio prompts.

Refer to this online Guide for detailed information.

Adjust volume during a call

Press Volume Up / Down keys (W-AIR 100 / W-AIR 150)

Press Up / Down Navigation keys (W-AIR 70)

Mute the microphone during a call

Press Mute key (side key) to mute / unmute the microphone (W-AIR 100 / W-AIR 150)

Press Left Navigation key to mute / unmute the microphone (W-AIR 70)

Settings

General Settings

Go to Settings menu.

Time & date

Adjust time and date and select a time / date format.

 

Language

Select the language of the phone interface. 

LED signal

Select under which condition LED signal of the handset must blink:

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Otherwise it is possible to disable the LED signal. 

Power save

Set up the the display to go out after timeout to save the battery (from 5 up to 60 seconds). 

Security (Auto keylock)

Enable / disable auto key lock after timeout (from 15 seconds up to 5 minutes).  

Handset name

Enter the name to be displayed at the home screen.

Reset Settings

Reset the handset to default settings. 

Status

Information about the base station the handset is registered to and the handset status.

  • Base station information: SW version, HW version, IP address, Mac address, System name
  • Handset status: SW version, HW version, DECT band, Battery level, IPEI, Bluetooth (W-AIR 150)

 

Auto Answer

  • Normal: press the green Off-hook Key to answer an incoming call
  • Any key: press any key on the keypad (except the red On-hook Key and the two Soft keys) to answer an incoming call
  • Automatic: incoming call is answered automatically after five seconds

Silent Charging

Disable / mute ring tone when the handset is charging:

  • Off: audio alert is present and incoming call screen is displayed
  • Silent: no audio alert, but the incoming call screen is displayed

 

Bluetooth (W-AIR 150)

When BT headset is connected, the audio is routed to the headset during a call.

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The icon is displayed in the Status bar when the option is enabled and the handset is paired to BT. 

Pair and connect a headset to a bluetooth headset:

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Use Wildix Bluetooth headset WHS-BT: WHS, WP490EXT, WPEHS – Quick Start Guide.

Third party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel.

 

Push To Talk (W-AIR 100 / W-AIR 150)

Note

Note: The feature is available starting from WMS v. 3.82.32245, fw v. 03.55.00.18


Warning

Limitation: The feature does not work over Repeater.

Push to talk (PTT) feature allows transmitting an audio message to other handsets in the network.

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Audio Settings

Go to Audio settings menu.

Silent mode

When enabled, no sounds are played on the handset.

When enabled, no other audio settings can be changed in the Audio Settings menu.

 

Ring Volume

Use the Navigation keys to adjust the ring volume.

When the ring volume is set to mute, the “Sound off” icon is displayed in the Status bar and no sound is heard when receiving an incoming call.

 

Ring Melody (for each Call Class)

Select the ringtone for each call class (external/ internal/ whitelist/ blacklist/ 

Alert Volume and Alert Tone (W-AIR 100 / W-AIR 150)

Select the Volume and the Ringtone for the alarm clock.

 

Vibrator (W-AIR 100 / W-AIR 150)

Enable / disable vibration. 

Key Sound

Select the sound to be played when the keys are pressed on the handset (“Click” / “Tone”) or disable the key sound ("Silent").

 

Confirmation Sound

When enabled, an audible confirmation sound is played back when any action succeeds or fails. 

Coverage Warning

When enabled, an audible notification is played back to the earpiece during the call when the user is close to the maximum range of the nearest base station in the system. 

Charger Warning

When enabled, an audible notification is played back when the handset is placed into the charger. 

Noise Reduction (W-AIR 150)

Enable / disable noise reduction.

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For more information about configuring emergency settings, please refer to W-AIR system – Administrator Manual.


Alarms triggering

  • Alarm Button: Long-press (3 seconds) the red button on top of the handset
  • Pull Cord Alarm: Pull a cord from the pull cord hole on the right side of the handset
  • Running Alarm: Shake up and down the handset for several seconds
  • Man Down Alarm: Put the handset in the position with an angle over 60 degrees with respect to the horizontal. The time for the handset to be still before the alarm is triggered can be set on base station web interface
  • No Movement Alarm: Do not move the handset. The timeout after which No Movement alarm is triggered is set on the base station web interface

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