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Before using the handset

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Examine the package for evidence of physical damage prior to opening. If there is a proof of mishandling, report it to your certified Wildix Partner.
 Make sure that all the components are present in the shipping package/box: 

W-AIR 70:

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• 1 x Handset Unit

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• 1 x Charger with A/C adapter 

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• 2 x Battery, AAA

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• 1 x Battery cover

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• Optional belt clip case on demand, code: WAIR70-

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• PC 

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W-AIR 100:

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• 1 x Handset Unit with li-lion battery

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• 1 x A/C Adapter

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• 1 x Charger

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• 1 x Belt Clip

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• Optional case on demand, code: WAIR100-PC

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W-AIR 150:

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• 1 x Handset Unit

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• 1 x A/C adapter

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• 1 x Charger

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• 1 x Battery

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• 1 x Belt Clip Cover

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• 1 x Pull Cord Cover

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• 1 x Belt Clip

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• 1 x Svirvel for belt clip

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• 2 x Mounting screws

Compatible headsets:

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Wildix headsets: http://www.wildix.com/voip-phones-and-headset/#headsets

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Third party headsets integrated with

...

 Using the battery 

...

Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel

Using the battery

• Never dispose of the battery in fire, otherwise it could explode

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• Never replace the battery in potentially explosive environments, for example close to inflammable liquids/gases

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• Use ONLY approved batteries and chargers from the vendor or the operator

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• Do not disassemble, open or damage the battery, use it carefully to avoid a short circuit

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Using the Charger 

Input Voltage: 110-240VAC; Output Voltage 5.5VDC / 600mA.
For the best performance, charge the handset for at least 10 hours the first time.
 

When charging, make sure that the room temperature is between 0°C and 25°C /  32°F and 77°F.
Do not leave the handset in direct sunlight when charging. The battery has a built-in heat sensor that stops the charging when the temperature is too high.
There is a charging status indicator on the phone display.

Open Back Cover

 W-AIR 70Image Removed

W-AIR 100

Image Removed

W-AIR 150Image Removed

 The serial number and IPUI number of each handset is situated either on a label behind the battery, or on the package label.

Phone Overview

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W-

...

AIR 70

...

...

1- Ear Speaker
2- Screen
3- Navigation Keys (Up/Down/Right/left)

Press Up and Down Navigation keys during a call to adjust the volume

Press Left Navigation key during a call to mute/unmute the microphone.
 

4- Selection Key (centre of Navigation key)
5- Off-hook  LED indicator

Indicates Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset – W-AIR 70 / W-AIR 100 / W-AIR 150.

2- 2 Soft keys

Select options indicated in the lower part of the screen.

3- Menu / Confirmation / Selection key

4- Off-hook / answer key

Press during a call to activate the activate the speaker mode.

5- Voicemail key (long press)

6- On-hook key (End, ON/OFF Key, Back Key)
7- Left and Right Soft keys
8- Numeric Keypad
 

Rear View

9- Headset connector (3.5mm)
10- Used when speaker mode is enabled during a call
11- Battery back cover
12- LED indicator
 

 

W-AIR 100Image Removed

 

Front view

1- Ear Speaker
2- Screen
3- Navigation Keys (Up/Down/Right/left)
4- Selection Key (centre of Navigation key)
5- Speaker Key
6-Off-hook key (Home Key / Call Key/ Accept Call Key)
7- 3 soft keys
8- Activity Menu Key
9- On-hook key (End, ON/OFF Key, Back Key)

Rear View

10- 3.5mm Headset connector
11- External Speaker
12- Volume Up key (side key)
13- Volume Down Key (side key)
14- Mute key (side key)
 

 

 

Image Removed

W-AIR 150

 

Front view

1- Earpiece Speaker
2- Screen
3- Navigation Keys (Up/Down/Right/left)
4- Selection Key (centre of Navigation key)

5- Off-hook key (Home Key / Call Key/ Accept Call Key)

6- On-hook key (End, ON/OFF Key, Back Key)

7- Menu key

8- Speaker Key

9- 3 Softkeys

10- LED Indicator  
11- Emergency button (view from above)

Rear View

12- Headset connector (3.5mm)
13- Belt clip
14- Pull cord 
15- Volume Up/Down Key (side key)
16- Mute key (side key)
17- External speaker 
18- Battery back cover
19- Back cover lock 

Main Menu

Image Removed

 Key lock (long press)

7- Headset jack (3.5 mm)

8- Navigation keys

Press Up / Down Navigation keys during a call to adjust the volume.

Press Left Navigation key during a call to mute/unmute the microphone.

9- On-hook / hangup key

10- Silent mode key (long press)

When enabled, no sounds are played on the handset.

W-AIR 100 

1- LED indicator

Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset – W-AIR 70 / W-AIR 100 / W-AIR 150.

2- Volume Up / Down key (on the side panel)

3- Mute key (on the side panel)

4- 3 Soft keys

Select options indicated in the lower part of the screen.

5- Speaker Key

6- Confirmation / Selection key

7- Off-hook / answer key

8- Voicemail key (long press)

9- Key lock (long press)

10- Headset jack (3.5 mm) (on the side panel)

11- Navigation keys

12- Menu key

13- On-hook / hangup key

14- Silent mode key (long press)

When enabled, no sounds are played on the handset.

W-AIR 150 

1- LED indicator

Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset – W-AIR 70 / W-AIR 100 / W-AIR 150.

2- Volume Up / Down key (on the side panel)

3- Mute key (on the side panel)

4- 3 Soft keys

Select options indicated in the lower part of the screen.

5- Speaker key

6- Confirmation / Selection key

7- Off-hook / answer key

8- Voicemail key (long press)

9- Key lock (long press)

10- Emergency button

11- Headset jack (3.5 mm) (on the side panel)

12-Pull cord jack (on the side panel)

13- Navigation keys

14- Menu key

15- On-hook / hangup key

16- Silent mode key (long press)

When enabled, no sounds are played on the handset.

Main Menu

1 – Contacts: local phonebook

...

7 – Alarms: alarm clock / wake up call setting (W-AIR 100 / W-AIR 150)

Login

1. Press the red On-hook Key to switch on the phone
2. Wait till the signal is found and the phone screen displays “login_x”, “unkown_x”
3. Dial 99 and press the green Off-hook Key
4. Follow the audio instructions to enter your extension number and your password.
   

...

...

...

...

...

Example: 
Password: 4Ag7$Z4Ag7$
Enter: 4247*9

Image Removed 

Menu Operations

 Local contacts

Go to “Contacts” Contacts menu .

Add contact

• Press the Soft key

...

• More and select Add contact
• Fill in the fields

It is possible to add the name, Work, Mobile, Home or Other phone numbers, select a ringtone to be used for this contact.

...

• When ready, press

...

• Save
  
  

Edit/call contact

• Select a contact
• Press

...

• Call to call a contact / press

...

• Edit to edit the contact
• Press

...

• Save when ready

...

Delete contacts

• Select a contact

...

• and press More
• Select

...

• Delete contact to delete the selected contact or

...

• Delete all

...

• contacts to delete all the

...

• contacts  
• Confirm by pressing Yes

Assign a Speed Dial number to a local contact 

...

...

• Select a contact that you wish to assign a speed dial number to

...

• Press More and select Speed dial
• Select a speed dial number (from “2” to “9”) that you wish to assign to the selected contact

...

• and press Add
  
  

Shared PBX phonebooks

...

Go to “Central directory” Central directory menu/

 

Search for a contact / call a contact

 

• Select the phonebook to search for a contact in. The Search field is displayed
• Enter the number or the

...

• name 
• Press

...

• Search Soft key

...

• to display the search results corresponding to the value entered
• Select a contact that you wish to call

...

• and press the green Off-hook Key

...

• or Call Soft key
  
  

Note
Note: In case a contact has several numbers available (in this case, a green arrow is displayed to the right of the contact), use the Navigation keys to select the right number before calling.

...

Note
Note: Leave the Search field empty and press

...

Search to display all the contacts.

...

Note
Note: Colleagues are displayed in the list with their actual presence and activity status (synchronised with Wildix Collaboration): available / offline / do not disturb / away / talking / incoming call.

Call list

Go to “Calls” Calls menu. 

Call Call details

• Select a call from the list
• Press

...

• View to view the following information about the call: number, status (answered, dialed, missed), duration, time and date

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Redial

• Use the Navigation keys to select the call
• Press the green Off-hook Key or

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• Call Soft

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• Key to call the contact

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Save a number to Contacts

• Select a call
• Press

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Delete calls

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• More and select Save contact
  
  

Delete calls

• Select a call  and press More
• Select Delete item to delete this call or select

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• Delete all

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• items to clear the calls

...

• list 
• Confirm by pressing Yes

Register a handset

...

Go to “Connectivity” Connectivity menu.

 

Register a handset to the base station

 

• Select

...

• Register
• Enter the Access code (base station PIN)
  

...

• 
  

Note
Note:

...

The Access code is “0000” by default and cannot be changed via the handset. For more information, please contact your system administrator.

...

Note
Note: To assign a handset to a user, please follow the steps described in the chapter

...

W-AIR DECT Handset – W-AIR 70 / W-AIR 100 / W-AIR 150.

 

 

Deregister a handset from the base station

 

• Select

...

• Deregister
• Enter the Access code

...

• and confirm by pressing Yes

Call Control

Incoming call

...

The handset displays an alerting screen when there is an incoming call.

The caller number and name (in case the contact is present in the phonebook) are displayed on the screen.

 

Answer a call

 

...

• Press the green Off-hook key to answer or press the Speaker Key to respond in the speaker mode.

...

 

 

...

Reject / mute an incoming call

 

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• To reject an incoming call, press

...

• Reject when receiving an incoming call or press the red On-hook Key

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• To silence an incoming call, press

...

• Silent when receiving an incoming call

...

...

Place a call

...

• Enter a number
• Press the green Off-hook key

...

• 
  

...

• 
  

Note
Note: If the handset is used in a multiline environment, it is possible to press “Line” to select the line to use in order to make a call.

 

Note
Note: Make sure you enter a prefix if needed when calling the outside line.

...

Note
Note: It’s possible to start a call from Calls, Contacts and Central Directory menus, for more information, please read the corresponding chapters of this User Manual.

...

Redial

 

To dial the last called number:

...

• Press the green Off-hook key twice from the idle

 

Call a Speed Dial number

 

It is possible to call a speed dial number, if you have previously assigned at least one Speed Dial number to one of the contacts.

...

• Make a long press (>2 seconds) from the idle on one of the speed dial keys (from “2” to “9”) assigned to a contact

End a call

...

To end an active call:

• Press the red On-hook key to end a call

...

If one call is active and another one is on hold:

• Press the

...

• red On-hook key to end the active call and to resume the call on hold
• Press the red On-hook key again to terminate the second call

...

Hold

...

...

• Press

...

• Hold Soft key

...

• to put a call on hold

...

• Press

...

• Retrieve Soft key

...

• to retrieve the call

...

• 
  

 

• 
  

When you have a call on hold, you can make another call, transfer a call, swap, make a conference.

 

Place a second call

 

• Enter a number to call or press the Menu Key to access the Contacts or Central Directory and find the needed contact
• Press the green Off-hook Key

 

Swap 

When you have one active call and one call on hold, you can swap (toggle) between the two calls:

...

• Press

...

• Swap (W-AIR 100 / 150) / Press the Right Navigation key (W-AIR 70)

Call Transfer

Attended Call Transfer 

Transfer with notification to the person who receives the transfer.

• During a call press

...

• Transfer or

...

• Hold (the current call is put on hold)
• Call the third party
• Press the green Off-hook Key
• To complete the transfer after the third party has answered the call, press

...

• Transfer

Blind Call Transfer 

Transfer without notification to the person who receives the transfer.

• During a call press

...

• Transfer (the current call is put on hold)
• Call the person who you would like to transfer the call to
• Press

...

• Transfer

 Conference call

Establish a conference call between three parties:

• During a call press

...

• Conf.

...

• (the current call is put on hold)
• Call the person who you would like to invite to the conference
• When the third party answers, press

...

• Conf.

...

• to start a three-way conference call (“Conference” is displayed on the screen and thereby all the three parties are participating in the conference call)
  

...

...

Terminate a conference call:

...

The user who has started the conference call must press the red On-hook Key. 

Settings

General Settings

...

Go to “Settings” Settings menu.

 

Time & date

Adjust time and date and select a time / date format.

 

Language

Select the language of the phone interface.

 

LED signal

Select under which condition LED signal of the handset must blink:

...

• missed call

...

...

• new Voicemail

...

• low battery

...

Otherwise it is possible to disable the LED signal.

 

Power save

Set up the the display to go out after timeout to save the battery (from 5 up to 60 seconds).

 

Security (Auto keylock)

Enable / disable auto key lock after timeout (from 15 seconds up to 5 minutes).   

Handset name

Enter the name to be displayed at the home screen.

Reset Settings

Reset the handset to default settings.

 

Status

Information about the base station the handset is registered to and the handset status.

...

• Base station information: SW version, HW version, IP address, Mac address, System name

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• Handset status: SW version, HW version, DECT band, Battery level, IPEI, Bluetooth (W-AIR 150)

 

Auto Answer

...

• Normal: press the green Off-hook Key to answer an incoming call

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• Any key: press any key on the keypad (except the red On-hook Key and the two Soft keys) to answer an incoming call

...

• Automatic: incoming call is answered automatically after five seconds

...

• 
  

 

• 
  

Silent Charging

Disable / mute ring tone when the handset is charging:

...

• Off: audio alert is present and incoming call screen is displayed

...

• Silent: no audio alert, but the incoming call screen is displayed

 

Bluetooth (W-AIR 150)

When BT headset is connected, the audio is routed to the headset during a call.

...

Pair and connect a headset to a bluetooth headset:

• Select

...

• Enable Bluetooth and confirm by pressing Yes
• Select

...

• Search for

...

• devices to view the list of available bluetooth headsets
• Select the device from the list and press

...

• Pair
• Select

...

• Paired devices to view the list of devices, select one and

...

• press Connect
  

 

• 
  

Delete a bluetooth headset from the list of paired devices:

• Select

...

• Paired devices, select the device that you wish to unpair and press

...

• More
• Select

...

• Delete to delete this device

...

• or select

...

• Delete all to delete all the paired devices
  
  

Note
Note:

...

The handset can be paired with up to four different bluetooth headsets.

 

Use Wildix Bluetooth headset WHS-BT: link to online  WHS, WP490EXT, WPEHS – Quick Start Guide.

Third party headsets integrated with Wildix https://manuals.wildix.com/headsets/ Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel.

 

Push To Talk (W-AIR 100 / W-AIR 150) 

Note
Note: The feature is available starting from WMS v. 3.82.32245, fw v. 03.55.00.18

Warning
Limitation: The feature does not work over Repeater

...

 

...

.

Push to talk (PTT) feature allows transmitting an audio message to other handsets in the network. 

• Select

...

• On to enable the feature
• Press and hold the Mute button and say your message

Your message is transmitted to other handsets over the network (W-AIR 100 / W-AIR 150).

Audio Settings

Go to “Audio settings” menu  Audio settings menu.

Silent mode

When enabled, no sounds are played on the handset.

When enabled, no other audio settings can be changed in the Audio Settings menu.

Ring Volume

Use the Navigation keys to adjust the ring volume.

When the ring volume is set to mute, the “Sound off” icon is displayed in the Status bar and no sound is heard when receiving an incoming call.

Ring Melody (for each Call Class)

Select the ringtone for each call class .(external/ internal/ whitelist/ blacklist/ 

Alert Volume and Alert Tone (W-AIR 100 / W-AIR 150)

Select the Volume and the Ringtone for the alarm clock.

Vibrator (W-AIR 100 / W-AIR 150)

Enable / disable vibration.

Key Sound

Select the sound to be played when the keys are pressed on the handset (“Click” / “Tone”) or disable the key sound ("Silent").

Confirmation Sound

When enabled, an audible confirmation sound is played back when any action succeeds or fails.

Coverage Warning

When enabled, an audible notification is played back to the earpiece during the call when the user is close to the maximum range of the nearest base station in the system.

Charger Warning

When enabled, an audible notification is played back when the handset is placed into the charger.

Noise Reduction (W-AIR 150)

Enable / disable noise reduction. 

Alarm clock setting (W-AIR 100 / W-AIR 150)

Go to “Alarms” menu

...

AIR 150)

Go to Alarms menu.

• Select Alarm or Recurrent alarm (it will be repeated every day at the stated time)
• Use the Navigation Keys or the numeric keypad to set up the time for the alarm

...

• Press Save
  
  

...

...

...

Emergency alarms setting (W-AIR 150) 

Alarm is sent in the form of an outgoing call to the emergency number preconfigured on the base station’s interface for this extension.

For more information about configuring emergency settings, please refer to W-AIR system – Administrator Manual .

Alarms triggering

...

• Alarm Button: Long-press (3 seconds) the red button on top of the handset

...

...

• Pull Cord Alarm: Pull a cord from the pull cord hole on the right side of the handset

...

...

• Running Alarm: Shake up and down the handset for several seconds

...

...

• Man Down Alarm: Put the handset in the position with an angle over 60 degrees with respect to the horizontal. The time for the handset to be still before the alarm is triggered can be set on base station web interface.

...

...

• No Movement Alarm: Do not move the handset. The timeout after which No Movement alarm is triggered is set on the base station web interface.
  
  

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