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This step-by-step guide leads you through the process of activation of the Departments tree feature and building a multilevel hierarchy of Departments. Created: January 2022 Permalink: https://confluence.wildix.com/x/0AUkBg |
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Starting from WMS Beta 5.04.20211227.3, there is a possibility to create a multilevel hierarchy of Departments, which are displayed in a tree view on the Colleagues tab in Collaboration. This can be useful for organisations with a large number of users.
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Department: UK/ Marketing
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Notes:
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You need to enable the Departments tree feature on the PBX via the config file. To make any changes to config files, access them via SSH as root:
nano-tiny /etc/<sub-directory>/<config file name>
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DEPARTMENTS_AS_TREE=true |
By default, the value of the parameter is “false” and the Colleagues tab in Collaboration displays the list of Groups. When the parameter is set to “true”, the Colleagues tab displays Departments.
Change the default separator for Departments tree (optional)
By default, the separator “/” is used to indicate When indicating the Department path in WMS -> Users -> Edit User -> Departments field. Department field, the default separator "/" should be used. For example:
Department: UK/ Marketing
To change the default separator to another character ("\" or "|"), edit the following parameter in the /rw2/etc/env.custom.ini:
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DEPARTMENTS_TREE_SEPARATOR=\ |
3. Display all PBX users (optional)
By default, only people added to the roster are shown on the Colleagues tab. To display all PBX users, add the following line to the /rw2/etc/env.custom.ini file:
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Current limitation: The status of users that are not added to the roster is not displayed. |
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4. Navigate Departments tree in Collaboration
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Current limitation: Enabling/ disabling the functionality and any Applying changes in the Departments tree may take up to 10 minutes to apply. |
When the feature is enabled on the PBX, the The Colleagues tab displays the Departments tree (or simply a list of Departments, if there is no multilevel Departments structure):
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